Overview
Work History
Education
Skills
Timeline
Generic

James Curtiss

Newark,Delaware

Overview

5
5
years of professional experience

Work History

Direct Care Counselor

Vision Quest
11.2022 - Current
  • Conducted training sessions and provided guidance to new hires, facilitating their integration into caregiving roles.
  • Participated in interviewing panels for potential hires, evaluating candidates' suitability for caregiving roles.
  • Managed individualized schedules and facilitated transportation for medical appointments and activities.
  • Developed personalized nutrition plans and prepared healthy meals accordingly.
  • Administered medications adhering to established schedules.
  • Maintained comprehensive records and case files detailing client information, services provided, and relevant correspondence.
  • Assisted individuals in addressing disabilities and developing career plans.

Customer Service Associate

Target
12.2021 - 12.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Customer Service Associate

Shoprite
07.2019 - 12.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Executes excellent sales floor merchandising and selling.

Education

Bachelor of Science - Liberal Arts And Human Resources Management

Wilmington University
New Castle, DE
05.2023

Skills

  • Medication Administration
  • Record-Keeping
  • Scheduling and Corporation
  • Nutrition Planning
  • Leadership
  • Communication
  • Empathy and Compassion
  • Problem-Solving Organization
  • Policy adherence
  • Training Development
  • Conflict Resolution
  • Microsoft Office Suite

Timeline

Direct Care Counselor

Vision Quest
11.2022 - Current

Customer Service Associate

Target
12.2021 - 12.2022

Customer Service Associate

Shoprite
07.2019 - 12.2020

Bachelor of Science - Liberal Arts And Human Resources Management

Wilmington University

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James Curtiss