JAMES DANIELS JR
Sarasota,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Uber Partner
Uber
Sebring, FL
03.2019 - 07.2021
- Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Provided helpful information about local attractions or points of interest upon request from customers.
Customer Service Representative
H.A.R.P. Mortgage Refinance
Sebring, FL
08.2012 - 03.2019
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Conducted regular follow-up calls with customers after resolving their issues.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
Sales Associate
Seven Eleven
Sarasota, FL
08.2021 - Present
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Upsold additional items based on customer interests and needs.
Education
Associate of Arts - Psychology
South Florida State College
Avon Park, FL04-2010
High School Diploma -
Sebring High School
Sebring, FL06-2007
Skills
- Punctuality
- Situational Awareness
- Customer Engagement
- Schedule Management
- Time Management
- Customer Service
Timeline
Sales Associate
Seven Eleven
08.2021 - Present
Uber Partner
Uber
03.2019 - 07.2021
Customer Service Representative
H.A.R.P. Mortgage Refinance
08.2012 - 03.2019
Associate of Arts - Psychology
South Florida State College
High School Diploma -
Sebring High School