James Davis

Made sure that all test takers were in to take the correct exam. Insure they had all needed materials for the exam. Once the exam was finished give them directions for there next step.

I made sure all test materials were prepared and ready for use in a timely manner.

I assisted those who needed someone to read the test materials.

• Troubleshot test takers concerns and recommended corrective actions to resolve issues.
• Tested and average of 230 testers per day.

• Demonstrated strong problem-solving abilities in resolving discrepancies and inconsistencies within collected data, ultimately leading to successful skip trace outcomes.
• Collected documentation such as witness statements, video recordings and photographs to support case findings.
• Uploaded evidence into case management system each day.
• Worked closely with repossession agents to coordinate activities.
• Conducted in-depth analysis of debtor profiles to identify patterns and potential leads for successful location efforts.
• Contributed to team performance improvement by consistently achieving high success rates in locating targets.
• Identified best-known address to locate client's collateral or customer.
• Worked accounts 45 days to 90 days past due.