Shane Tolliver
Washington,DC
Summary
Driven Education Administrator with strong leadership qualities and focus on achieving program goals through program planning, guidance, and leadership. Highly organized with vision and enthusiasm to achieve program goals and objectives.
Overview
12
12
years of professional experience
Work History
Test Administrator
Pearson VUE
Pearson , DC
02.2024 - Current
- Performed quality control checks on scanned images prior to uploading them into database systems.
- Provided instructions to test takers on how to complete their exams correctly.
- Identified areas for improvement in existing testing processes and procedures.
- Collaborated with members of IT team to troubleshoot technical problems encountered during testing.
- Reviewed and evaluated programs for compliance with state, local and federal regulations.
- Conducted regular maintenance checks on computer systems used for administering online exams.
- Developed strategies to improve overall efficiency of testing operations.
- Implemented policies, procedures and programs to carry out educational standards and goals.
- Provided customer service support via phone or email regarding questions about specific tests.
- Updated existing documentation related to various aspects of the testing process.
Caterer
LSG Sky Chefs
Arlington, VA
01.2022 - Current
Crew to Complete Wallpaper on Hotel Floor
Subcontractor T & K Contracting Services
Woodbridge, VA
- Current
Mentor
Contemporary Family Services
Hyattsville, MD
- Current
Associate
Magic Ice USA
Fort Washington, MD
11.2021 - 01.2022
Mover/Helper
Professional Moving Services
Chantilly, VA
12.2020 - 12.2020
Bookseller
Barnes & Noble
Washington, DC
12.2018 - 02.2019
Server
Luby's
Houston, TX
04.2017 - 01.2018
Customer Support
JCPenney
Orange Park, FL
04.2015 - 06.2016
Sales Associate
Bed Bath & Beyond
Jacksonville, FL
06.2013 - 01.2014
Salesperson
Target
Jacksonville, FL
02.2013 - 04.2013
Cashier
McDonald's Restaurant
Jacksonville, FL
06.2012 - 08.2012
Education
Political Science
Texas A&M University - Commerce
Commerce, TXSkills
- Data Interpretation
- Relationship Building
- Public Speaking
- New System Implementation
- Multicultural Leadership
- Technology Integration
- Task Prioritization
- Interpersonal Communication
- Policy Implementation
- Federal compliance
- Presentation Skills
- Team building
- Microsoft Office Suite
References
- Available upon request
Timeline
Test Administrator
Pearson VUE
02.2024 - Current
Caterer
LSG Sky Chefs
01.2022 - Current
Associate
Magic Ice USA
11.2021 - 01.2022
Mover/Helper
Professional Moving Services
12.2020 - 12.2020
Bookseller
Barnes & Noble
12.2018 - 02.2019
Server
Luby's
04.2017 - 01.2018
Customer Support
JCPenney
04.2015 - 06.2016
Sales Associate
Bed Bath & Beyond
06.2013 - 01.2014
Salesperson
Target
02.2013 - 04.2013
Cashier
McDonald's Restaurant
06.2012 - 08.2012
Crew to Complete Wallpaper on Hotel Floor
Subcontractor T & K Contracting Services
- Current
Mentor
Contemporary Family Services
- Current
Political Science
Texas A&M University - Commerce
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