James Davis Jr
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
6
6
years of professional experience
Work History
Admissions Coordinator
PruittHealth
New Bern, NC
11.2021 - Current
- Provided exceptional customer service during phone and email interactions with prospective residents and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Collaborated with admissions team to develop and implement strategies to improve admissions process.
- Grew market share to 2nd in the area ahead of multiple 3 and 4 star facilities
- Grew total and skilled census to at or above budget consistently
- Strengthened relationships with case managers through regular engagement activities such as lunch and learns or sales calls.
- Experience with scheduling meetings with doctors offices and hospital C-suite
Central Sterile Processing Technician
Carteret Health Care
03.2020 - 11.2021
- Set up equipment, tools and supplies needed for procedures and organize instruments as directed in surgeons' preference cards.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Prepared trays, instrument packs and surgical sets.
- Readied instruments for sterilization procedures and completed decontamination protocols.
- Gathered and prepared instruments and surgical supplies.
- Supported successful surgeries by promptly addressing any issues or concerns related to instrument availability or condition.
- Increased patient safety by adhering to strict guidelines for decontamination, assembly, and transport of surgical instruments.
Admissions Coordinator
Snug Harbor on Nelson Bay
02.2018 - 10.2019
- Helped patients with admissions process and adhered to state and federal laws.
- Handled insurance claim duties and verified that each met standards of admissions. Specializing in Medicare and Medicaid.
- Completed document faxing, bookkeeping and accurate filing.
- Organized and participated in health fairs to raise awareness of organization's mission and services.
- Managed both inpatient and outpatient functions, including overseeing outpatient therapy admissions.
- Worked closely with discharge planners at the local hospitals and other facilities to coordinate smooth patient transitions.
Education
Engineering
East Carolina University
Greenville, NCHigh School Diploma -
East Carteret High School
Beaufort, NC06.2013
Skills
- Computerized tracking
- HIPAA proficiency
- Hospitable and friendly
- Client relations
- Process management
- Understanding of medical terminology
- Well-versed in insurance
- People skills
- Collaboration
- Critical thinking
- Strong organizational skills
- Sales experience
- Marketing knowledge
- Rapport Building
- Reliable and trustworthy
Accomplishments
- Consistently maintained high customer satisfaction ratings.
Timeline
Admissions Coordinator
PruittHealth
11.2021 - Current
Central Sterile Processing Technician
Carteret Health Care
03.2020 - 11.2021
Admissions Coordinator
Snug Harbor on Nelson Bay
02.2018 - 10.2019
Engineering
East Carolina University
High School Diploma -
East Carteret High School