James Dennis
Newton,NJ
Summary
I believe my previous and current experience and long held skills set make me qualified for the position currently available. Interacting with the general public along with scheduling and invoicing have been at the center of my work life for decades. I look forward to many years of working and making a difference with NJ Fish and Wildlife.
Overview
20
20
years of professional experience
Work History
Shift Manager
Culver Liquor & Bar
Branchville New Jersey
03.2024 - Current
- Supervised daily operations to ensure exceptional customer service and staff efficiency.
- Implemented workflow improvements that enhanced service speed during peak hours.
- Resolved customer inquiries and complaints, maintaining a positive liquor store experience.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- On an average day I interact with 75 - 100 customers
- Coached crew members to optimize performance and motivate toward more efficient work.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Optimized shift operations to meet and exceed sales targets without compromising on service quality.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Lottery sales
- Daily sales reports with nightly cash drop
Owner
Traditional Earth Skills
New Jersey - State Wide
01.2006 - Current
- Lenape education presentations for schools, scouting organizations, libraries, summer camps etc.
- Traditional native and modern wilderness skills workshops including fire by friction, emergency shelter building and more
- As owner I handle every aspect of the business from answering phone calls, replying to emails, scheduling presentations, sending invoices, loading the truck, presenting public education programs, collecting payments
- I have also participated in many past years of Pequest "open house" weekends, along with " Fall Fest" at Colliers Mills. During these events I set up my tipi and was a part of the Re-enactors camp.
- This business operates on a very part time basis in 2026
Education
No Degree - Audio Engineering
Morris County Community College
Randolph New JerseyHigh School Diploma -
Madison High School
Madison New Jersey06-1984
Skills
- Extensive experience working directly with the general public
- 20 years of working directly with local, county, and state government organizations at various times thru out the year
- Life long outdoorsman including at various times fishing, archery hunting, and trapping
- Extensive experience in scheduling and billing
- Very adaptable and willing to pick up new skills needed for a new work experience
- I have built and maintained 6 web sites for different businesses over the years
- Extensive knowledge of NJ history including plants, animals, glaciers, mega fauna, native peoples etc
Timeline
Shift Manager
Culver Liquor & Bar
03.2024 - Current
Owner
Traditional Earth Skills
01.2006 - Current
No Degree - Audio Engineering
Morris County Community College
High School Diploma -
Madison High School