James DePalmer III
Milford,CT
Summary
Proven problem-solver and relationship builder, I significantly enhanced member engagement at Home Comfort Practice through innovative software solutions and community tech workshops. Skilled in hardware troubleshooting and team collaboration, I excel in fast-paced environments, driving efficiency and fostering strong customer connections. My detail-oriented approach and critical thinking have consistently improved operational outcomes.
Overview
8
8
years of professional experience
Work History
HCAC Tech
Home Comfort Practice
11.2024 - Current
- Evaluated potential software applications for compatibility with current systems, recommending effective solutions when appropriate.
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Developed recycling program for electronic waste, promoting environmental responsibility.
- Strengthened community ties, partnering with local businesses for tech workshops.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Detail Master Technician
Ride and Shine Auto Detailing Llc
03.2019 - 07.2024
- Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues.
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
Motorcycle Mechanic
CT Cycles LLC
03.2020 - 12.2023
- Performed maintenance on different categories and brands of motorcycles.
- Dismantled and rebuilt engines to diagnose and repair problems.
- Cleaned, sanded, repaired and replaced engine parts before reassembly.
- Performed brake repairs and servicing for effective and safe braking.
- Performed routine maintenance tasks for optimal motorcycle performance and longevity.
- Maintained up-to-date knowledge of motorcycle technology advancements through continued education opportunities and professional development courses.
Fleet Manager
Elite Limousine
Wallingford, CT
01.2017 - 01.2019
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
Education
Highs School Diploma -
Stratford High School
Stratford, CT06.2009
Skills
- Attention to detail
- Time management
- Problem-solving
- Equipment maintenance
- Machine learning
- Hardware troubleshooting
- Relationship building
- Critical thinking
- Team collaboration
- Technical troubleshooting
Timeline
HCAC Tech
Home Comfort Practice
11.2024 - Current
Motorcycle Mechanic
CT Cycles LLC
03.2020 - 12.2023
Detail Master Technician
Ride and Shine Auto Detailing Llc
03.2019 - 07.2024
Fleet Manager
Elite Limousine
01.2017 - 01.2019
Highs School Diploma -
Stratford High School