James Dewald
Port Orange
Summary
Shop owner and Accomplished and energetic automotive technician with a solid history of achievement in automotive repair. Motivated with strong organizational and prioritization abilities. Areas of expertise include diagnosis and repair of automotive systems
Overview
17
17
years of professional experience
Work History
Shop Owner
J&d Auto Repair and Performance Llc
Port Orange, FL
08.2021 - Current
- Managed daily operations of auto repair shop, ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels for efficiency and cost-effectiveness.
- Developed and implemented marketing strategies to increase customer base and boost sales.
- Trained and mentored staff on automotive techniques and customer service best practices.
- Analyzed financial reports to identify trends and drive strategic business decisions.
- Established strong vendor relationships, negotiating contracts to secure favorable terms.
- Implemented quality control measures, enhancing service reliability and customer satisfaction ratings.
- Spearheaded community engagement initiatives, fostering brand loyalty and local partnerships.
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
- Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
- Coached, counseled and disciplined employees.
AUTOMOTIVE TECHNICIAN
NEW SMYRNA CHRYSLER
New Smyrna, Fl
05.2016 - 03.2020
- Test drive vehicles, and test components and systems, using equipment such as compression gauges, and computerized diagnostic devices, also diagnose noises and vibrations.
- Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
- Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups.
- Rewire ignition systems, lights, and instrument panels.
- Maintain cleanliness of work area.
- Perform vehicle suspension alignments to manufacture specification
AUTOMOTIVE TECHNICIAN
MARTINS GERMAN SERVICE
Roanoke, VA
12.2015 - 05.2016
- Test drive vehicles, and test components and systems, using equipment such as compression gauges, and computerized diagnostic devices, also diagnose noises and vibrations.
- Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
- Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups.
- Rewire ignition systems, lights, and instrument panels.
- Maintain cleanliness of work area.
- Perform vehicle suspension alignments to manufacture specification
- Performed VA state inspections
AUTOMOTIVE TECHNICIAN
CAMPUS AUTOMOTIVE
Blacksburg, VA
01.2015 - 12.2015
- Test drive vehicles, and test components and systems, using equipment such as compression gauges, and computerized diagnostic devices, also diagnose noises and vibrations.
- Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
- Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups.
- Rewire ignition systems, lights, and instrument panels.
- Maintain cleanliness of work area.
- Perform vehicle suspension alignments to manufacture specification
- Performed VA state inspections
AUTOMOTIVE TECHNICIAN
AUTOMASTER TIRE AND SERVICE
Blacksburg, VA
06.2014 - 12.2014
- Test drive vehicles, and test components and systems, using equipment such as compression gauges, and computerized diagnostic devices, also diagnose noises and vibrations.
- Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
- Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups.
- Rewire ignition systems, lights, and instrument panels.
- Maintain cleanliness of work area.
- Perform vehicle suspension alignments to manufacture specification
- Performed VA state inspections
AUTOMOTIVE TECHNICIAN
SHELOR DODGE/ CHRYSLER
Christiansburg, VA
03.2009 - 06.2014
- Test drive vehicles, and test components and systems, using equipment such as compression gauges, and computerized diagnostic devices, also diagnose noises and vibrations.
- Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
- Perform routine and scheduled maintenance services such as oil changes, lubrications, and tune-ups.
- Maintain cleanliness of work area.
- Perform vehicle suspension alignments to manufacture specification
- Performed VA state inspections
Education
AUTOMOTIVE DIAGNOSIS AND REPAIR/ NASCAR FABRICATION
NASCAR TECHNICAL INSTITUTE
Mooresville, NC03.2008
HIGH SCHOOL DIPLOMA - undefined
AUBURN HIGH SCHOOL
Riner, VA06.2005
Skills
- Achieved ASE Master Certification, demonstrating advanced automotive expertise
- Executed refrigerant recovery and recycling processes to ensure compliance with environmental regulations
Timeline
Shop Owner
J&d Auto Repair and Performance Llc
08.2021 - Current
AUTOMOTIVE TECHNICIAN
NEW SMYRNA CHRYSLER
05.2016 - 03.2020
AUTOMOTIVE TECHNICIAN
MARTINS GERMAN SERVICE
12.2015 - 05.2016
AUTOMOTIVE TECHNICIAN
CAMPUS AUTOMOTIVE
01.2015 - 12.2015
AUTOMOTIVE TECHNICIAN
AUTOMASTER TIRE AND SERVICE
06.2014 - 12.2014
AUTOMOTIVE TECHNICIAN
SHELOR DODGE/ CHRYSLER
03.2009 - 06.2014
AUTOMOTIVE DIAGNOSIS AND REPAIR/ NASCAR FABRICATION
NASCAR TECHNICAL INSTITUTE
HIGH SCHOOL DIPLOMA - undefined
AUBURN HIGH SCHOOL