James Dinh
Happy Valley,OR
Summary
With a resilient background, I successfully immigrated to the United Stares from the Netherlands at the age of 13, overcoming language barriers through rapid adaptation. My diverse experience in various customer service roles reflects strong communication skills, adaptability, and cultural awareness. I bring a dedicated work ethic, linguistic versatility, and a proven ability to connect with people, making me an asset in dynamic environments.
Overview
4
4
years of professional experience
Work History
Ground Service Agent
Horizon Air
Portland, OR
05.2024 - Current
- Performed aircraft towing and marshalling operations in a safe and timely manner.
- Loaded and unloaded passenger baggage from aircrafts according to specified procedures.
- Provided customer service assistance to passengers in need of special assistance or accommodation.
- Provided information about airline services and facilities upon request from customers.
Material Handler
FedEx Express
Portland, OR
11.2023 - Current
- Managed work area cleanliness by following company guidelines for organization.
- Operate with machineries such as belt loaders, Tugg tractors, Commander Loaders, and aircraft doors.
- Wing Walk and Marshaling aircrafts.
- Loading and T-stacking packages over 50 pounds inside of cans or feeder aircrafts.
Restaurant Waiter
Mojo Sushi
Portland, OR
05.2022 - 11.2023
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
Crew Member
McDonald's
Happy Valley, OR
01.2021 - 07.2021
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Bachelor of Science - Accounting And Finance
Portland State University
Portland, OR07-2026
High School Diploma -
Clackamas High School
Clackamas, OR06-2022
Skills
- Excellent communication and customer service
- Time management
- Adaptability
- Thrive under pressure
- Loading and unloading
- Teamwork and collaboration
- Equipment operation
- safety
- Heavy Lifting
Languages
English
Professional
Dutch
Professional
Vietnamese
Professional
Timeline
Ground Service Agent
Horizon Air
05.2024 - Current
Material Handler
FedEx Express
11.2023 - Current
Restaurant Waiter
Mojo Sushi
05.2022 - 11.2023
Crew Member
McDonald's
01.2021 - 07.2021
Bachelor of Science - Accounting And Finance
Portland State University
High School Diploma -
Clackamas High School