James Donald

• Assisted potential tenants with property inquiries and scheduling tours.
• Conducted property showings, highlighting features and benefits to prospective renters.
• Managed lease agreements, ensuring compliance with company policies and regulations.
• Coordinated move-in processes, including inspections and key handovers for new tenants.
• Maintained accurate records of tenant applications and lease documentation.
• Responded promptly to tenant requests and concerns, fostering positive relationships.
• Collaborated with maintenance staff to address property issues reported by tenants.
• Utilized property management software - Yardi and Blue Moon - for tracking leads and managing tenant communications.
• Contacted and followed up with tenants on renewal notices.
• Processed applications by conducting background checks and verifying references.
• Inspected vacant units and ensured they were ready for showings.
• Provided customer service to existing tenants by responding to inquiries promptly.
• Developed strong, professional relationships with residents by delivering exemplary service and engagement.
• Performed administrative duties such as filing paperwork and updating databases.
• Escalated critical issues to property manager to deliver immediate resolution.
• Collected security deposits from new tenants.
• Ensured that all applicable laws and regulations were followed in accordance with local housing codes.

Separation due to returning to higher education to complete degree.

• Established and optimized workout space in home with professional-grade equipment to enhance client training experience.
• Maintained, repaired, and cleaned equipment; replaced worn-out equipment.
• Cultivated partnerships with local gyms to offer clients customized workout routines and ensure safe practices.
• Created customized workout plans aligned with individual client goals and fitness levels.
• CPR and First-aid certified; maintained liability insurance.

Closed business operations and moved to Florida to explore new opportunities.

• Completed day-to-day duties accurately and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Unpack, label, price, and stock product.
• Answer and take phone orders, work trade shows.

Left position to pursue personal business opportunities.

• Delivered office supplies efficiently to various locations within designated routes.
• Inspected delivery vehicles for safety and maintenance before each shift.
• Communicated with dispatch regarding delivery schedules and route changes.
• Loaded and unloaded packages, ensuring secure handling and organization.
• Maintained accurate delivery records and documentation for each trip.
• Assisted customers with inquiries about products during deliveries.
• Followed all traffic laws and safety regulations while driving.
• Collaborated with warehouse staff to ensure timely order fulfillment.
• Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
• Transported and safely delivered items to prevent damage or loss.
• Drove safely in all weather conditions including rain, snow, sleet, ice.
• Loaded, secured, and unloaded cargo in a safe and timely manner.
• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
• Handled merchandise in accordance with product handling standards.
• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
• Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
• Adhered to all applicable traffic laws while driving delivery vehicle.

Separation due to organizational reduction in workforce

• Developed practice plans to enhance player skills and teamwork.
• Organized game strategies to improve team performance during competitions.

Seasonal stipend work

• Coordinated logistics for multiple campus events and activities.
• Managed event registration processes and participant communications.
• Collaborated with campus departments to ensure seamless event execution.
• Scheduled venue spaces and arranged necessary equipment for events.
• Assisted in evaluating event feedback to improve future programming efforts.
• Scheduled speakers, presenters, and performers for events or programs.

Left position after becoming ineligible for employment due to not being enrolled as a student.

• Mowed lawns for neighbors and local law firms, ensuring well-maintained landscapes.

Provided seasonal labor for various outdoor projects

• Provided attentive service to customers in a fast-paced dining environment.
• Managed customer orders using point-of-sale systems efficiently accepting cash and credit card transactions.
• Prepared and cooked food according to corporate menu items.
• Maintained cleanliness and organization of dining area and service stations.
• Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
• Swept and mopped floors at end of shift to comply with sanitary regulations.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.

Separation due to obtaining a new position entering college.