Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JAMES DONE

Hillsboro,OR

Summary

Hardworking Field Service Technician bringing 1+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures with training to match.

Overview

12
12
years of professional experience

Work History

Field Service Technician

Centrotherm
01.2023 - Current
  • Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
  • Followed safety procedures to avoid injuries in field.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
  • Discussed and recommended service options with customers and explained costs involved.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Minimized operational costs through efficient inventory management of spare parts and tools needed for field service activities.
  • Managed on-site installation, repair, maintenance, and test tasks.
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with coworkers, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Operated hand tools and power equipment according to company safety procedures.

INSTALLATION/MAINTENANCE TECHNICIAN

RTR SOLUTIONS
01.2017 - 01.2023
  • Performed on-call maintenance and installation of system networks in the security industry
  • Tracked diagnostics, created reports, and developed procedures to repair security systems
  • Ensured superior quality control by providing on-site training to clients in private residences and businesses
  • Became an expert on the installation and testing of several specialized security systems
  • Demonstrated acute attention to detail executing extreme precision work
  • Managed jobsites and teams as project lead
  • Operated computer equipment, servers, and conducted routine repair and installation procedures
  • Facilitated the efficient and timely completion of projects to ensure client satisfaction.

REPAIR/INSTALLATION TECHNICIAN

SMARTFIX
02.2012 - 12.2016

Education

GENERAL STUDIES -

CCBC MURRIETA
05.2012

HIGH SCHOOL DIPLOMA -

JULIAN CHARTER SCHOOL
05.2010

Skills

  • Electrical Troubleshooting
  • Positive Attitude
  • Fault diagnosis
  • Power Tools Operation
  • Service Quality
  • Problem-Solving
  • Tool management
  • Installation and maintenance
  • Teamwork and Coordination
  • Technical Troubleshooting

References

  • CHRISTINA MARTIN, RTR Solutions, (949) 375-0737
  • UMUT DOLU, SmartFix, (808) 961-9115
  • RYAN SIDLOW, Walmart, (808) 339-0092
  • JHAMAY NERVEZA, Roberts Hawaii, (951) 764-5664

Timeline

Field Service Technician

Centrotherm
01.2023 - Current

INSTALLATION/MAINTENANCE TECHNICIAN

RTR SOLUTIONS
01.2017 - 01.2023

REPAIR/INSTALLATION TECHNICIAN

SMARTFIX
02.2012 - 12.2016

GENERAL STUDIES -

CCBC MURRIETA

HIGH SCHOOL DIPLOMA -

JULIAN CHARTER SCHOOL

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