James Douglas
Midlothian,VA
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon
Louisa, VA
08.2023 - Current
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Assisted warehouse personnel in packing orders when necessary.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Irrigation Technician
Impact Irrigation
Chadds Ford, PA
05.2019 - 06.2023
- Installed new irrigation systems in residential and commercial properties according to local codes and regulations.
- Responded promptly to customer service requests regarding troubleshooting or repair needs.
- Assisted landscape designers with selecting the best type of irrigation system for their projects based on budget constraints or soil conditions.
- Provided in-depth irrigation system demonstrations so that customers were aware of all features.
- Utilized active listening and effective interpersonal skills to cultivate customer relationships that lasted years.
Food Service Worker
Costco
Newark, DE
09.2016 - 05.2019
- Ensured that all foods were prepared according to health department regulations.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Delivered food orders promptly and accurately to guests tables.
Education
Newark High School
Newark, DE06-2016
Skills
- Vehicle Maintenance
- Quality Assurance
- Clean Driving Record
- Teamwork and Collaboration
Timeline
Delivery Driver
Amazon
08.2023 - Current
Irrigation Technician
Impact Irrigation
05.2019 - 06.2023
Food Service Worker
Costco
09.2016 - 05.2019
Newark High School