James Durant
North Bangor,New York
Summary
An enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for a unified team culture and purpose-driven squad support. A proponent of detailed finance and resource management to maintain a positive perception of the program and expand competitive opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Indoor Track and Field Coach
Brushton Moira High School
12.2023 - Current
- Improved athlete performance by developing comprehensive training programs tailored to individual needs.
- Enhanced team cohesion through regular communication and collaboration among athletes and coaching staff.
- Ensured the safety of all participants through strict adherence to proper techniques and injury prevention protocols.
- Mentored athletes in setting realistic goals, fostering a growth mindset, and promoting self-discipline.
- Boosted team morale by consistently providing constructive feedback and celebrating individual achievements.
Telecommunications Operator
Suny Oswego
01.2023 - Current
- Streamlined communication channels for improved call routing, resulting in reduced wait times for callers.
- Assisted in the development of training materials to ensure new hires were well-prepared to handle telecommunications tasks.
- Collaborated with team members to maintain high-quality service standards, leading to increased client retention rates.
- Managed high call volume while maintaining professionalism and composure during periods of peak demand.
- Handled sensitive customer data with discretion, adhering to strict confidentiality protocols at all times.
Substitute Teacher
Brushton Moira High School
12.2022 - Current
- Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Sales Associate
Runnings Supply
06.2020 - 01.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
Adolescent Education (Social Studies)
State University of New York At Oswego
Oswego, NY05.2025
Skills
- Motivational Techniques
- Communication Abilities
- Lesson Planning
- Multi-Subject Instruction
- Behavior Management
- Incident Reporting
- Promotional Support
- Adaptable
- Effective Communication
- Problem Solving
Certification
- Athletic Coaching, SUNY Oswego - 2021-2022
Timeline
Indoor Track and Field Coach
Brushton Moira High School
12.2023 - Current
Telecommunications Operator
Suny Oswego
01.2023 - Current
Substitute Teacher
Brushton Moira High School
12.2022 - Current
Sales Associate
Runnings Supply
06.2020 - 01.2022
Adolescent Education (Social Studies)
State University of New York At Oswego
- Athletic Coaching, SUNY Oswego - 2021-2022
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