James Durr
Summary
Accomplished leader with a proven track record at Bank Of America Global Vendor Finance, adept in strategic planning and business development. Excelled in fostering customer relations and driving revenue growth. Skilled in talent development and implementing innovative solutions, achieving market expansion and enhanced company performance. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 15 years of experience. Highly effective and comfortable working with people at all levels in organization. Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in Cycling industry.
Overview
26
26
years of professional experience
Work History
Owner
Artisan Bicycle Company, LLC.
08.2008 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Senior Vice President
Bank Of America Global Vendor Finance
07.1998 - 01.2007
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
- Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
- Championed innovation by encouraging cross-functional teams to pursue creative solutions to complex challenges.
- Collaborated with executive leadership team members on long-term strategic planning that ensured sustainable success for the company.
- Enhanced company performance by implementing new strategies and streamlining operations.
- Presented and discussed strategy and initiative progress with senior business leaders.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Led global expansion efforts by entering new markets with tailored product offerings suited to local preferences.
- Maintained consistent growth in revenue, contribution margin, operating profit, and EBITDA.
- Restructured departments for increased efficiency, optimizing resource allocation and improving communication between teams.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Hired and trained commercial team to drive new business for company, recruiting, training and implementing internal sales team to identify and close opportunities.
- Drove corporate revenue by creating strategies that fit perfectly with company's vision and mission.
- Developed measurement tools, dashboards, and reports to track metrics on adoption and effectiveness of initiatives.
- Launched groundbreaking products that captured market share from competitors while generating substantial revenue growth.
- Networked with customers, prospects and partners at conferences and trade shows.
- Led restructuring and turnaround through development of new leadership team.
- Directed market expansions to propel business forward, meet changing customer needs.
- Represented organization at industry conferences and events.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Oversaw divisional marketing, advertising and new product development.
- Devised and presented business plans and forecasts to board of directors.
Education
Bachelor of Science - Business Management
Northern Illinois University
DeKalb, ILSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Business Management
- Business Planning
- Strategic Planning
- Business Development
- Consulting
- Talent Development
- Customer Service
- Team Leadership
- Customer Retention
- Revenue Growth
- Revenue Generation
Websites
Teaching Guitar, Banjo, Mandolin
I have given music lessons in guitar, banjo and mandolin for 15 years and played with local acoustic based groups.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner
Artisan Bicycle Company, LLC.
08.2008 - Current
Senior Vice President
Bank Of America Global Vendor Finance
07.1998 - 01.2007
Bachelor of Science - Business Management
Northern Illinois University
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