Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Excellent reputation for resolving problems and improving customer satisfaction. Very easy to get along with. Team player, works well with others.
Overview
25
25
years of professional experience
Work History
Package Handler
CCL Tube
Carson, United States
02.2022 - 08.2022
Used hand-held scanners and physical logs to accurately track item movements.
Assembled, sealed and loaded packages into correct trucks.
Removed jams and unblocked conveyor system to maintain flow of goods.
Followed verbal and written instructions to properly move and ship products.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Prevented load shifting or damage by using bracing and strapping techniques.
Removed debris and hazardous materials from packing area to avoid contamination.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Inspected equipment and used troubleshooting approaches to keep machines operational.
Documented warehouse stock each day and reported inventory totals to supervisor.
Installed protective devices on or around products to prevent damage during transport.
Package Handler
UPS
Gardena, CA
12.2021 - 01.2022
Used hand-held scanners and physical logs to accurately track item movements.
Assembled, sealed and loaded packages into correct trucks.
Removed jams and unblocked conveyor system to maintain flow of goods.
Followed verbal and written instructions to properly move and ship products.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Prevented load shifting or damage by using bracing and strapping techniques.
Delivered updates on anticipated task completion times.
Warehouse Worker
Fashion Nova Warehouse
Santa Fe Springs, CA
09.2021 - 12.2021
Loaded, unloaded and moved material to and from storage and production areas.
Wrapped pallets in shrink wrap prior to loading.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Consistently lifted materials weighing as much as [Number] pounds.
Checked packages and merchandise for damage and notified vendors.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Performed general housekeeping and cleaning tasks.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
Simplified shipping and receiving processes for improved workflow.
Completed over 400 customer orders each day in warehouse setting.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Intermediate Clerk
Los Angeles County Fire Department
Commerce, CA
05.2016 - 10.2020
Informed and supported business leaders through consistent communication and administrative support duties.
Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to Los Ageless County Hazardous Material database.
Fostered operational efficiency and compliance with company policies through office activities.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Handled client correspondence and tracked records.
Entered Business data, and following procedures to keep information private.
Proved successful working within tight deadlines and fast-paced atmosphere.
Resolved problems, improved operations and provided exceptional service.
Improved operations through consistent hard work and dedication.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Managed multiple projects simultaneously using organizational and analytical skills.
Supported staff on special assignments and ad hoc projects.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Utility Driver
Los Angeles County Fire Department
Rancho Palos Verdes & Carson, CA
05.1999 - 05.2016
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Verified daily deliveries against shipping instructions before delivering to Fire Stations and other Fire Dept. facilities.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Obtained the proper signatures to complete and process paperwork.
Worked directly with Fire Dept. personnel to assess quality issues, including damage and incompleteness of orders.
Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
Answered, and responded to Emergency calls with extra equipment and/or Supplies as needed at specific times and locations.
Delivered employees, equipment, supplies, and mail to job sites daily.
Kept management looped in on daily activities by updating logs with information such as mileage, gas use and special incidents.
Checked in with dispatch service and updated with current location.
Updated personal logs and business tracking documents accurately and according to schedule requirements.
Delivered goods and products to customer on time and in excellent condition.
Coordinated efficient routes to avoid delays and optimize schedules.
Planned and adjusted optimal routes based on traffic and weather conditions.
Obtained customer signatures to complete and process paperwork.
Answered, scheduled and responded to reservation calls at specific times and locations.
Delivered employees and materials to job sites daily.
Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Salesperson
Big 5 Sporting Goods
Carson And Fresno , CA
01.1995 - 05.1996
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Engaged customers in social conversations to create pleasant and easy shopping experience.
Informed customers of current store promotions to encourage additional sales purchases.
Managed customer from initial contact to closing with attention to detail to build loyalty.
Displayed merchandise by arranging in appealing ways to boost sales.
Approached browsing customers to initiate conversations to determine buying preferences.
Developed and grew leads through repeat business and customer referrals.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Worked to build relationships with customers and built potential for additional sales.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Provided product benefits and advantages and discussed pricing with interested parties.
Improved customer service and telecommunication skills to build lasting relationships.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Tracked down hard-to-find merchandise at diverse locations.
Supervisor
K-Mart Store
Los Angeles, CA
08.1994 - 05.1996
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Worked with management team to implement proper division of responsibilities.
Maintained compliance with company policies, objectives and communication goals.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Performed annual evaluations and reviews for large staff of employees.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Evaluated employee performance and coached and trained to improve weak areas.
Oversaw and optimized work of craftsmen performing high-quality, precision work.
Set overall vision and provided team leadership.
Developed training, task and process guidelines and communicated clear and concise directions to employees.
Interviewed, hired and trained new employees for production positions.
Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.