James Farrell
Pinetown,NC
Summary
Accomplished Senior Sales Manager with a proven track record at Beyond Finance, enhancing brand growth and sales volume through strategic brand-building and effective sales processes. Expert in performance tracking and fostering strong relationships, significantly boosting client satisfaction and operational standards across multiple locations.
Overview
14
14
years of professional experience
Work History
Senior Sales Manager
Beyond Finance
08.2021 - Current
- Built teams of top performers, empowered to assist client to financial freedom.
- Teaching agents the process of sales while still protecting the brand.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Helped take sales volume to new heights by contently pushing the bar.
- Collaborated cross-functionally with csd, marketing and other teams to maintain consistent message and experience.
Regional Manager
Cookout Restaurant
06.2016 - 07.2021
- Boosted brand growth by devising strategic network and marketing tactics.
- Established and maintained operational standards for 36 locations.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Supervised various locations, enforcing high-quality standards of operation.
Training Manager
Chipotle Restaurant
03.2010 - 01.2016
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Trained General Managers to perform cross-training exercises with experienced workers.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance success.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
Education
High School Diploma -
Rancho Bernardo High School
San Diego, CA06.2001
Skills
- Performance tracking and evaluations
- Brand-building strategies
- Rapport and relationship building
- Creating sales processes, and tactics to increase volume
Timeline
Senior Sales Manager
Beyond Finance
08.2021 - Current
Regional Manager
Cookout Restaurant
06.2016 - 07.2021
Training Manager
Chipotle Restaurant
03.2010 - 01.2016
High School Diploma -
Rancho Bernardo High School
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