Overview
Work History
Education
Skills
Timeline
Generic

James Fish

Los Angeles,CA

Overview

18
18
years of professional experience

Work History

Restaurant Assistant Manager

The Riviera Country Club
07.2021 - Current
  • Support the Restaurant Manager in overseeing daily operations.
  • Acted as the main point of contact for member or guest issues, resolving complaints quickly and professionally to ensure consistent satisfaction.
  • Manage scheduling and shift planning for both TDR and Tennis Grill.
  • Hired, trained, and coached waitstaff to deliver consistent, friendly, and attentive service aligned with the company vision and standards.
  • Lead daily pre-shift meetings and regular staff check-ins to align team on service goals, menu updates, and company standards.
  • Provide hands-on leadership, stepping in to support staff, and ensure members needs are met with efficiency and professionalism.
  • Collaborate with the kitchen team to ensure a smooth and efficient dining experience for members and guests.

Supervisor

The Riviera Country Club
10.2020 - 07.2021
  • Supervised daily front-of-house operations, ensuring smooth service and team efficiency.
  • Assisted with scheduling, shift planning, and staff coverage for TDR and Tennis Grill.
  • Built strong relationships with members, remembering preferences and providing personalized service.
  • Supported FOH staff during busy periods by taking orders, delivering food, and maintaining floor presence.

Server

The Riviera Country Club
07.2019 - 10.2020
  • Welcomed guests with a friendly, approachable attitude, creating a comfortable and inviting dining atmosphere.
  • Took accurate food and drink orders, ensuring special requests and dietary needs were communicated clearly to the kitchen.
  • Checked in with guests regularly to ensure meals met expectations and resolved any concerns promptly.
  • Provided fast, attentive, and consistent service, contributing to high levels of member satisfaction and positive comments.

Server

Las Olas Restaurant
05.2012 - 08.2014
  • Delivered prompt, friendly service in a fast casual setting with a focus on high guest turnover and repeat customers.
  • Described and upsold a large margarita and beverage menu.
  • Processed orders and payments efficiently using POS systems.
  • Communicated effectively with kitchen and bar staff to ensure timely service, accurate food modifications, and seamless guest experiences.
  • Contributed to team efficiency by assisting with table running, bussing, and restocking during high-volume shifts.

Busser, Server

Plum Brook Golf Club
05.2007 - 06.2009
  • Cleared and reset tables in both indoor dinning and outdoor patio areas.
  • Supported servers by delivering food and beverages, refilling drinks, and other guest request.
  • Assisted with beverage cart stocking and clean up for on course F & B.
  • Help set up and break down of golf outings and golf league events.

Education

No Degree - Geography

MiraCosta College
Oceanside, CA

No Degree - Geography

California State University, Northridge
Northridge, CA

High School Diploma -

De La Salle Colliegiate
Warren, MI
05-2009

Skills

  • Leadership
  • Teamwork
  • Communication
  • Delegation
  • Customer Service
  • Time Management
  • Decision Making
  • Adaptability
  • Problem Solving
  • Beverage Creation
  • Golf Knowledge

Timeline

Restaurant Assistant Manager

The Riviera Country Club
07.2021 - Current

Supervisor

The Riviera Country Club
10.2020 - 07.2021

Server

The Riviera Country Club
07.2019 - 10.2020

Server

Las Olas Restaurant
05.2012 - 08.2014

Busser, Server

Plum Brook Golf Club
05.2007 - 06.2009

No Degree - Geography

MiraCosta College

No Degree - Geography

California State University, Northridge

High School Diploma -

De La Salle Colliegiate

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