James Fish
Los Angeles,CA
Overview
18
18
years of professional experience
Work History
Restaurant Assistant Manager
The Riviera Country Club
07.2021 - Current
- Support the Restaurant Manager in overseeing daily operations.
- Acted as the main point of contact for member or guest issues, resolving complaints quickly and professionally to ensure consistent satisfaction.
- Manage scheduling and shift planning for both TDR and Tennis Grill.
- Hired, trained, and coached waitstaff to deliver consistent, friendly, and attentive service aligned with the company vision and standards.
- Lead daily pre-shift meetings and regular staff check-ins to align team on service goals, menu updates, and company standards.
- Provide hands-on leadership, stepping in to support staff, and ensure members needs are met with efficiency and professionalism.
- Collaborate with the kitchen team to ensure a smooth and efficient dining experience for members and guests.
Supervisor
The Riviera Country Club
10.2020 - 07.2021
- Supervised daily front-of-house operations, ensuring smooth service and team efficiency.
- Assisted with scheduling, shift planning, and staff coverage for TDR and Tennis Grill.
- Built strong relationships with members, remembering preferences and providing personalized service.
- Supported FOH staff during busy periods by taking orders, delivering food, and maintaining floor presence.
Server
The Riviera Country Club
07.2019 - 10.2020
- Welcomed guests with a friendly, approachable attitude, creating a comfortable and inviting dining atmosphere.
- Took accurate food and drink orders, ensuring special requests and dietary needs were communicated clearly to the kitchen.
- Checked in with guests regularly to ensure meals met expectations and resolved any concerns promptly.
- Provided fast, attentive, and consistent service, contributing to high levels of member satisfaction and positive comments.
Server
Las Olas Restaurant
05.2012 - 08.2014
- Delivered prompt, friendly service in a fast casual setting with a focus on high guest turnover and repeat customers.
- Described and upsold a large margarita and beverage menu.
- Processed orders and payments efficiently using POS systems.
- Communicated effectively with kitchen and bar staff to ensure timely service, accurate food modifications, and seamless guest experiences.
- Contributed to team efficiency by assisting with table running, bussing, and restocking during high-volume shifts.
Busser, Server
Plum Brook Golf Club
05.2007 - 06.2009
- Cleared and reset tables in both indoor dinning and outdoor patio areas.
- Supported servers by delivering food and beverages, refilling drinks, and other guest request.
- Assisted with beverage cart stocking and clean up for on course F & B.
- Help set up and break down of golf outings and golf league events.
Education
No Degree - Geography
MiraCosta College
Oceanside, CANo Degree - Geography
California State University, Northridge
Northridge, CAHigh School Diploma -
De La Salle Colliegiate
Warren, MI05-2009
Skills
- Leadership
- Teamwork
- Communication
- Delegation
- Customer Service
- Time Management
- Decision Making
- Adaptability
- Problem Solving
- Beverage Creation
- Golf Knowledge
Timeline
Restaurant Assistant Manager
The Riviera Country Club
07.2021 - Current
Supervisor
The Riviera Country Club
10.2020 - 07.2021
Server
The Riviera Country Club
07.2019 - 10.2020
Server
Las Olas Restaurant
05.2012 - 08.2014
Busser, Server
Plum Brook Golf Club
05.2007 - 06.2009
No Degree - Geography
MiraCosta College
No Degree - Geography
California State University, Northridge
High School Diploma -
De La Salle Colliegiate