James Flanders
Phoenix,AZ
Summary
Driven Technology Analyst with [3] years lending technical knowledge to generate IT design, thought and implementation. Resourceful experience researching and crafting custom procedures and processes to resolve technology problems. Excels at charting workflow and writing specifications for ideal procedures, culling knowledge to bolster IT service delivery and troubleshooting. Driven Technology Specialist with 2 years of experience developing and enhancing technology systems. . Practiced in translating business owners' requests and developing corresponding technology to meet specifications. Qualified Data Entry Clerk with 2 years of experience compiling and inputting data into systems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
The Society Of St. Vincent De Paul
Phoenix, AZ
09.2020 - Current
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Reviewed and updated client correspondence files and vouchers database information to maintain accurate records.
- Obtained scanned records and uploaded into database.
- Added documents to file records and created new records to support filing needs.
- Verified accuracy and validity of data entered in databases
Teacher Coach
Mount Vernon ISD
Mt. Vernon, TX
08.2019 - 05.2020
- Monitored student classroom and outdoors activities to promote student safety.
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
- Carried out day-day-day duties accurately and efficiently.
- Coach Football and Baseball
- Teach Principles of Business Marketing and Finance
American Football Player
Bologna Warriors
Bologna, Italy
02.2019 - 05.2019
- Played in competitive games and tournaments in major cities and served as sports representative at public appearances, marketing sessions and media events.
- Attended practices as scheduled, properly dressed and ready to train.
- Played Football in Italy
Technology Support Specialist
NTT Data
Oklahoma City, OK
09.2018 - 02.2019
- Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Processed over 20 support requests weekly for technical assistance on wide range of issues related to salesforce and computers.
Front End Developer Intern
Toys R Us
Oklahoma City, OK
12.2017 - 05.2018
- Managed full-cycle design tasks, handling all phases from conception to completion while maintaining guidelines throughout.
- Verified all web-based products fulfilled prescribed project needs through direct interaction with stakeholders.
- Conceived and built optimized landing pages in HTML and CSS, including javascript integration and cross-browser compatibility, to support marketing.
- Developed user interfaces with modern JavaScript frameworks, HTML5 and CSS3.
- Gathered and defined customer requirements to develop clear specifications for project plans.
Education
Bachelor of Arts -
05.2012 - 12.2016
- Minored in Film
- Student Athlete Football (College Football Hall of Fame)
- https://youtu.be/c05q2-y3taM
Skills
Professional and mature
Independent worker
Database Management
Technical Support
Microsoft Excel
Excellent work ethic
Student-centered learning
Experiential learning
Technical issues analysis
Data recovery
Software diagnosis
TCP/IP
Desktop support
HTML
CSS
Software Development
SQL
Bootstrap
Nodejs
Reactjs
JQuery
Certification
Web Development Bootcamp
Timeline
Web Development Bootcamp
06-2021
Data Entry Clerk - The Society Of St. Vincent De Paul
09.2020 - Current
Teacher Coach - Mount Vernon ISD
08.2019 - 05.2020
American Football Player - Bologna Warriors
02.2019 - 05.2019
Technology Support Specialist - NTT Data
09.2018 - 02.2019
Front End Developer Intern - Toys R Us
12.2017 - 05.2018
University Of Tulsa - Bachelor of Arts,
05.2012 - 12.2016