Highly-motivated employee with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning, social media expertise with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Teylor Rhodes
Independence,MO
Summary
Overview
7
years of professional experience
3
years of post-secondary education
Work History
IRSKansas City, MO
Data Entry Clerk
07.2023 - Current
Job overview
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Prepared summaries of daily work completed for review by supervisors.
- Organized files according to established procedures for easy retrieval later on.
- Maintained confidentiality of sensitive information entered into the system.
CVS CaremarkLee's Summit, MO
Customer Care Rep
09.2022 - 07.2023
Job overview
- Answered customer inquiries over the phone and via email.
- Provided accurate, valid, and complete information to customers.
- Resolved customer complaints promptly and professionally.
- Built sustainable relationships of trust through open communication with customers.
United States Postal ServiceKansas City, MO
Mail Handler
11.2018 - 12.2022
Job overview
- Assisted in loading and unloading trucks with mail, packages, and other materials.
- Adhered strictly to postal regulations regarding package size, weight limits.
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Utilized handheld scanners to track deliveries and update inventory levels.
- Organized outgoing mail into designated bins according to postal regulations.
- Operated various machines such as scales, pallet jacks, forklifts.
Knox Child Development CenterOverland Park, KS
Teacher
11.2016 - 11.2018
Job overview
- Developed and implemented lesson plans based on curriculum objectives.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Education
University of Central MissouriWarrensburg
Bachelor of Science from Marketing Management
08.2013 - 10.2015
University Overview
Blue Springs South High School
High School Diploma | General Studies
01.2013
University Overview
University of PhoenixTempe, AZ
Bachelor of Science from Information Technology
01.2023 - Current
University Overview
Skills
- Meticulous Attention to Detail
- Maintains Confidentiality
- Error Identification
- Proofreading
- Filing and Data Archiving
- Inbound and Outbound Calling
- Complaint Resolution
- Account Updating
- Product Knowledge
- Critical Thinking
- Conflict Resolution
- Problem Resolution
- Problem-Solving Abilities
- Credit Card Payment Processing
- Filing
- Classroom management
- Early Childhood Education
- Child development
- Lesson Planning
- Daycare management
- Postal law proficiency
- Data Entry
- Handling and sorting mail
- MS Office
- Federal guideline proficiency
- Flexible and Adaptable
- Self-Motivated
- Professional and mature
- Maintains confidentiality
- Customer service awareness
- Customer service skills
- Inbound Customer Service
- Complaint resolution
- Shipping procedures understanding
- Multi-line phone talent
- Professional telephone demeanor
- Account management
- Warehousing functions
- Medical terminology knowledge
- Money handling abilities
- Creative problem solving
- Recordkeeping strengths
- Proof of claims understanding
References
References
- McKinlee Copeland- Former Supervisor, 314-324-8970
- Megan Allen- College Mentor, 816-882-4362
- Marisa Spriggs- Former Coworker, 816-715-3138
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Timeline
Data Entry Clerk
IRS
07.2023 - Current
University of Phoenix
Bachelor of Science from Information Technology
01.2023 - Current
Customer Care Rep
CVS Caremark
09.2022 - 07.2023
Mail Handler
United States Postal Service
11.2018 - 12.2022
Teacher
Knox Child Development Center
11.2016 - 11.2018
University of Central Missouri
Bachelor of Science from Marketing Management
08.2013 - 10.2015
Blue Springs South High School
High School Diploma | General Studies
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