James Fockler
Johnstown,PA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
43
43
years of professional experience
Work History
Manager Cleaning Operations and Floor Care
Safari Contract Cleaners
06.2009 - Current
- Maintained VCT, Lament and Carpeted floors In multiple customer accounts.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Established team priorities, maintained schedules and monitored performance.
Manager
Somerset Candy Co.
04.1981 - 04.2009
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
North Star High School
Boswell, PA05.1980
Skills
- Team Leadership
- Complex Problem-Solving
- Time Management
- Staff Management
- Budget Control
- Decision-Making
Timeline
Manager Cleaning Operations and Floor Care
Safari Contract Cleaners
06.2009 - Current
Manager
Somerset Candy Co.
04.1981 - 04.2009
High School Diploma -
North Star High School
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