James Fox
Spokane,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
42
42
years of professional experience
Work History
Housekeeping Attendant
VA Hospital
03.2022 - Current
- Changed bed linens and collected soiled linens for cleaning.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
PBX Operator
Northern Quest Casino
05.2018 - 03.2022
- Answered calls on Number ring and engaged customers with friendly, professional demeanor.
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Connected callers with appropriate professional, department, or business.
- Resolved customer issues and complaints promptly and politely, upholding satisfaction.
Security Guard
Atlas Security Services
05.1990 - 06.1994
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Security Officer
Spruce Goose Security
06.1983 - 01.1991
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Responded quickly to emergency situations to assess and deflect issues.
Education
Some Credits - Business Administration
Spokane Community College
Spokane, WA06.2012
Skills
- Guest Satisfaction
- Customer Needs Assessments
- Guest Safety
- Safety Monitoring
- Customer Retention
- Facility Security
- Team Support and Collaboration
Timeline
Housekeeping Attendant
VA Hospital
03.2022 - Current
PBX Operator
Northern Quest Casino
05.2018 - 03.2022
Security Guard
Atlas Security Services
05.1990 - 06.1994
Security Officer
Spruce Goose Security
06.1983 - 01.1991
Some Credits - Business Administration
Spokane Community College
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