James F. Palmer III
Rim Country Power Sports
Mesa,AZ
1
Certification
41
years of professional experience
Results-oriented Law Enforcement Professional with over 30 years in public safety, specializing in criminal investigations and supervisory roles. Delivered impactful contributions through leadership in departmental policies, training coordination, and community outreach programs such as Toys for Tots.
Experienced Automotive/ATV/UTV technician with hands-on expertise in automotive systems, emphasizing diagnostics and mechanical repairs, while fostering team collaboration and achieving operational goals.
Work History
ATV/UTV Technician
3 Months- Diagnosed powersports mechanical issues using diagnostic tools and service manuals.
- Performed engine, drivetrain, brake, and suspension repairs with precise workmanship.
- Inspected vehicles for safety compliance before release to customers.
- Rebuilt and serviced motors, transmissions, and electrical systems for reliable performance.
- Documented service findings and repair recommendations for clear customer communication.
- Mentored junior technicians on proper repair procedures and shop safety practices.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Police Sergeant
8 Years 2 Months- Coordinated shift assignments, deployments, and coverage to maintain continuous patrol readiness.
- Directed response to emergency calls, prioritizing officer safety and effective scene control.
- Reviewed incident reports, arrests, and evidence documentation for accuracy and completeness.
- Supervised patrol operations, ensuring compliance with tribal policies, state laws, and department procedures.
- Provided critical incident command during emergency situations, directing response efforts to protect public safety swiftly.
- Investigated complaints, use-of-force incidents, and internal matters with appropriate follow-up.
- Mentored junior officers by providing guidance and support during their training.
- Responded to emergency calls from citizens and business owners, providing assistance and support.
- Implemented department drone policy
- Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
- Managed personnel schedules, ensuring adequate coverage for shifts while minimizing overtime expenses.
- Enhanced officer safety through the development of comprehensive training programs and ongoing performance evaluations.
- Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
- Developed and maintained positive relationships with community members.
- Strengthened inter-agency cooperation, fostering partnerships with other law enforcement agencies for joint initiatives.
Police Officer/Police Detective
18 Years 1 Month- Transitioned to retirement after years of service
- Patrolled assigned areas, responding to calls for service and maintaining public safety.
- Enforced traffic laws, investigated collisions, and issued citations for violations.
- Investigated criminal complaints, gathered evidence, and documented findings for case files.
- Arrested suspects, completed bookings, and prepared accurate incident reports.
- De-escalated volatile encounters using sound judgment and approved crisis intervention techniques.
- Testified in court, presented evidence, and supported successful prosecution efforts.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
Police Officer
5 Years 5 Months- Transitioned to Gilbert Police Department
- Patrolled assigned beats, enforced traffic laws, and responded to emergency calls for service.
- Investigated criminal complaints, gathered evidence, and prepared detailed case reports for follow-up.
- Interacted with community members to resolve concerns, provide assistance, and build public trust.
- Arrested suspects, conducted field interviews, and documented incidents in compliance with department procedures.
- Coordinated scene safety during critical incidents, securing perimeters and supporting emergency response efforts.
- Testified effectively in court, contributing to successful prosecutions of offenders.
Mechanic Shop Foreman
6 Years 6 Months- Diagnosed complex vehicle issues, guiding accurate repairs and reducing repeat service visits.
- Supervised repair workflows, assigning jobs and balancing technician workloads for efficient shop operations.
- Mentored technicians on troubleshooting methods, repair procedures, and safety expectations.
- Coordinated customer updates, explaining findings, priorities, and recommended service needs clearly.
- Managed parts ordering and inventory control to prevent delays and keep work moving.
- Trained staff on diagnostic equipment, shop tools, and maintenance procedures.
Shop Manager
1 Year- Managed daily store operations, ensuring smooth customer service, fuel sales, and convenience retail workflows.
- Supervised staff scheduling, coaching, and accountability to maintain consistent service standards.
- Oversaw inventory control, merchandise ordering, and stock rotation to prevent shortages and waste.
- Monitored cash handling, register accuracy, and end-of-day reconciliation for reliable financial records.
- Repair of automotive cars and light trucks
Education
Bachelor's degree - Business Administration and Management, General
Skills
Diagnostic Analysis
Automotive Regulations
Mechanical Knowledge
Safety Protocols
Customer Safety
Team Collaboration
Vehicle Inspections
Law enforcement
Police Officers
Diagnostic Equipment
Written and verbal communication
Works Well Under Pressure
Written/Verbal communication
Customer service
Service Reporting
Accomplishments
- Achieved Drone policy by writing policy with accuracy and efficiency.
- Current Drone pilot with current part 107 license
Certification
- Current AZPOST Certification
- Internal Affairs Investigations IA-101
- Updated Forensic Interviewing Protocols
- Mild Brain Injuries
- Child Injury Investigations
- Protocol for Joint Child Abuse Investigations
- DNA Evidence Collection
- Child Abuse Protocol
- Multi-Disciplinary Investigation of Child Abuse
- Child Abduction Response
- Advanced Forensic Interviewer
- Major Crime Scene Response
- Latent Fingerprint Development
- Sudden Custody Death Investigations
- Basic Auto Theft Investigations
- Forensic Interviewing (Basic)
- Financial Crime Investigations
- Crime Scene Management
- LSI Scientific Content Analysis
- Reid Technique of Interviewing
- Homicide and Death Investigations (5 day(
- Physical Fitness Instructor
- General Instructor
- Forensic Interviewer
- FAA Part 107 UAS license
Timeline
ATV/UTV Technician
Rim Country Power Sports
08.2026 - CurrentRead More
Police Sergeant
Tonto Apache Police
06.2018 - 08.2026Read More
Police Officer/Police Detective
Gilbert Police
12.1998 - 01.2017Read More
Police Officer
City of Surprise
07.1993 - 12.1998Read More
Mechanic Shop Foreman
Sphar's Automotive
01.1987 - 07.1993Read More
Shop Manager
Broadway Dobson Exxon
01.1986 - 01.1987Read More
University of Phoenix
Bachelor's degree from Business Administration and Management, General
Read More
Honors & Awards
Distinguished Service - Gilbert Police Department, For exemplary service over and above the norm, life saving - Gilbert Police Department, Have received three of these over the years for going above and beyond to save a life