James Frasier
Middleburg,FL
Summary
An analytical and professional individual with a strong background in financial analysis and risk management. Possessing exceptional management skills, this candidate approaches tasks with a detail-oriented mindset, ensuring thoroughness and precision in every aspect. With the ability to handle difficult tasks, they are adept at overcoming challenges and finding effective solutions. Furthermore, they are an astute candidate capable of managing multiple projects simultaneously while maintaining a high degree of accuracy throughout.
Overview
20
20
years of professional experience
Work History
Conventional UW II
New Rez Financial
10.2019 - 07.2022
- Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
- Engaged in ongoing professional development opportunities related to underwriting standards, regulatory updates, and industry trends.
- Evaluated complex financial scenarios using sound judgment and critical thinking skills, resulting in well-informed credit decisions.
- Mitigated potential losses by identifying fraud indicators and escalating suspicious cases for further review.
Conventional UW I
New Rez Financial
09.2016 - 10.2019
- Managed a diverse pipeline of loans while maintaining high levels of accuracy in decision making.
- Enhanced loan application processing by efficiently reviewing and analyzing borrowers'' financial documents.
- Reduced turnaround time for loan decisions by consistently meeting strict deadlines in a high-volume environment.
Loss Mitigation Retention Underwriter I
Ditech Financial LLC
05.2014 - 09.2019
- Analyzed financial statements, tax returns, and credit reports to determine client’s eligibility based on FHLMC guidelines.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Mentored new hire underwriters, providing guidance on best practices and improving overall team performance.
Fannie Mae Team Lead
Everhome Mortgage
09.2012 - 05.2014
- Assisted with the daily management of a team which consisted of 16 Loss Mitigation specialists.
- Trained new team members by relaying information on investor guidelines and company procedures.
- Coached team members in techniques necessary to complete job tasks.
- Maintained database systems to track and analyze operational data.
Fannie Mae Specialist
Everhome Mortgage
08.2010 - 09.2012
- Negotiated Fannie Mae retention options to provide payment relief.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Made approval and denial recommendations based on investor guidelines.
Loan Specialist
Sparta Special Servicing
04.2009 - 05.2010
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Resolved complex issues related to existing loans, effectively retaining clients while addressing concerns promptly.
- Liaised closely with other departments such as collections and legal teams when necessary to expedite resolution of problematic accounts.
Account Manager
GMAC Financial
06.2008 - 04.2009
- Maintained daily outbound calling campaigns of at least 100 calls.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Repayment plan negotiator
ABN AMRO Mortgage
03.2006 - 10.2007
- Negotiated Freddie Mac repayment plans options on 60 day delinquent loans.
- Increased overall success rate of negotiations by consistently identifying key leverage points within each deal.
- Enhanced internal collaboration by fostering open communication channels between departments involved in the negotiation process.
Lead Loan Resolution Counselor
ABN AMRO Mortgage
01.2006 - 03.2006
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available investor programs to resolve any current financial hardships.
Loan Counselor
ABN AMRO Mortgage
01.2004 - 01.2006
- Provided exceptional customer service throughout the entire loan process, addressing inquiries promptly and professionally.
- Educated borrowers on various pre-foreclosure preventative options.
- Explained very technical financial information to applicants in easy to understand language.
Recovery Specialist
Chrysler Financial
12.2002 - 07.2003
- Maintained up-to-date knowledge of industry regulations and best practices, ensuring compliance throughout the asset recovery process.
- Corresponded with members via phone calls and letters to encourage payment.
- Conducted outbound collection calls and received inbound calls on assigned delinquent accounts.
Education
Bachelor of Science in Business Administration - Business And Management
American International College
Springfield, MA05.2002
Skills
- Underwriting guidelines
- Debt-to-Income Ratios
- Loan Evaluation
- Documentation Review
- Appraisal review
- Credit analysis
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Conventional UW II
New Rez Financial
10.2019 - 07.2022
Conventional UW I
New Rez Financial
09.2016 - 10.2019
Loss Mitigation Retention Underwriter I
Ditech Financial LLC
05.2014 - 09.2019
Fannie Mae Team Lead
Everhome Mortgage
09.2012 - 05.2014
Fannie Mae Specialist
Everhome Mortgage
08.2010 - 09.2012
Loan Specialist
Sparta Special Servicing
04.2009 - 05.2010
Account Manager
GMAC Financial
06.2008 - 04.2009
Repayment plan negotiator
ABN AMRO Mortgage
03.2006 - 10.2007
Lead Loan Resolution Counselor
ABN AMRO Mortgage
01.2006 - 03.2006
Loan Counselor
ABN AMRO Mortgage
01.2004 - 01.2006
Recovery Specialist
Chrysler Financial
12.2002 - 07.2003
Bachelor of Science in Business Administration - Business And Management
American International College
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