Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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James Gage

Westwego,LA

Summary

Proven security professional with extensive experience at Allied Universal Security, adept in surveillance and emergency response. Excels in verbal communication and patrolling, ensuring safety and quick incident resolution. Demonstrated ability to improve team response times and maintain high security standards, showcasing reliability and a strong work ethic.

Overview

9
9
years of professional experience

Work History

Security Guard

Allied Universal Security
05.2018 - 06.2021


  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Prevented unauthorized access to sensitive areas by verifying credentials and
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Examined doors, windows and gates to verify security.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.

Parts Manager

Ray Brandt Collision Center
04.2015 - 06.2018
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
  • Provided timely, insightful and accurate reports to upper management.
  • Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and Type issue.

USSA Security

Chalmette Refining
10.2012 - 06.2015

Night Supervisor how to provide the night shift at the Chalmette Refinery responsible for up to six posts and Nine security going on responsible for all areas of the refinery investigation and all incidents on my shift and report all action to the fight supervisor

  • Safeguarded the quality of USDA commodities by monitoring storage conditions and promptly rotating stock as needed.
  • Maintained a professional and courteous demeanor when interacting with USDA inspectors, facilitating open communication and fostering positive relationships.
  • Provided exceptional customer service when interacting with program participants, addressing their questions or concerns promptly and professionally.
  • Assisted in managing volunteer teams during special events or emergency situations, providing guidance on task completion while maintaining a safe work environment.

Education

Associate Computer Networking - Computer Networking

Remmington College
New Orleans, LA
04.2005

Certification - Selling Skills And Sales Operations

ROM RETAIL OPERATIONS AND MANAGEMENT
Little Creek, VA.
05.1984

Certification - Law Enforcement

Navy Police Training
San Diego, CA
03.1978

Skills

  • Verbal and written communication
  • Security camera monitoring
  • Patrolling
  • Workplace Safety
  • Work ethic
  • Punctuality
  • Security procedures knowledge
  • Incident Reporting
  • English fluency
  • Surveillance
  • Self-Defense
  • Reliability
  • Mobile Patrols
  • ID Verification
  • Personal security
  • Relationship building and management
  • Patrol techniques
  • Superb surveillance skills
  • Vehicle inspections
  • Guard Post Rotation
  • Perimeter security
  • De-Escalation Techniques
  • Baggage Screening
  • Security Equipment Operation
  • Traffic Control
  • Firearms expertise
  • Contraband Identification
  • Customer Service
  • Team Player
  • Active Listening
  • Reliable and Responsible
  • Data Entry
  • Visitor screening
  • Theft Prevention
  • Ground Patrol
  • Secure Transportation
  • Armed Security Guard Certification

Accomplishments

I had three Good Conduct metals and one presidential unit citation. Expert with an M16 rifle I graduated from Remington College with a 3 04 GPA

Timeline

Security Guard

Allied Universal Security
05.2018 - 06.2021

Parts Manager

Ray Brandt Collision Center
04.2015 - 06.2018

USSA Security

Chalmette Refining
10.2012 - 06.2015

Associate Computer Networking - Computer Networking

Remmington College

Certification - Selling Skills And Sales Operations

ROM RETAIL OPERATIONS AND MANAGEMENT

Certification - Law Enforcement

Navy Police Training
James Gage