Summary
Overview
Work History
Education
Skills
Certification
Timeline
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James Gales jr

Pomona

Summary

A seasoned Smart Meter Technician from Aclara Smart Grid Solutions, I excel in enhancing customer satisfaction and safety through proactive measures and expert handling of electric meter issues. Skilled in bucket truck operation and team collaboration, my contributions have significantly improved system reliability and efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Electric Meter Technician/Supervisor

CCI Inc
11.2022 - 11.2024
  • Enhanced team collaboration by actively participating in regular meetings, providing input on process improvements, and sharing best practices.
  • Boosted customer confidence in billing accuracy through clear communication regarding meter readings, usage trends, and rate adjustments as necessary.
  • Increased safety awareness by conducting regular safety briefings and trainings for team members on proper handling of electrical equipment.
  • Assisted in inventory management by closely tracking stock levels of essential tools, equipment, and spare parts, ensuring availability when needed.

Smart Meter Technician

Aclara Smart Grid Solutions
09.2017 - 08.2021
  • Enhanced customer satisfaction by promptly responding to inquiries and addressing concerns related to electric meter issues.
  • Minimized system downtime with proactive identification of aging infrastructure components requiring replacement or upgrade.
  • Increased safety awareness by conducting regular safety briefings and trainings for team members on proper handling of electrical equipment.
  • Contributed to team efficiency by collaborating with colleagues on complex installations and repairs, sharing knowledge and expertise.
  • Assisted in inventory management by closely tracking stock levels of essential tools, equipment, and spare parts, ensuring availability when needed.

Education

Spring Valley High School
Spring Valley, NY

Skills

  • Bucket truck operation
  • Driver's license
  • NGA 70 85
  • Power distribution systems
  • Lockout and tagout procedures
  • Personal protective equipment
  • OSHA compliance

Certification

OSHA 10

  • OSHA Certified
  • State Driver's License

Timeline

Electric Meter Technician/Supervisor

CCI Inc
11.2022 - 11.2024

Smart Meter Technician

Aclara Smart Grid Solutions
09.2017 - 08.2021

Spring Valley High School

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James Gales jr