Kenneth Funck
China Spring,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Electric Meter Technician 2
Heart Of Texas Electric Cooperative
06.2015 - Current
- Improved meter reading accuracy by conducting routine maintenance and calibration of electric meters.
- Enhanced customer satisfaction by promptly responding to inquiries and addressing concerns related to electric meter issues.
- Performed detailed inspections on electric meters for early detection and resolution of potential problems, ensuring reliable service.
- Contributed to team efficiency by collaborating with colleagues on complex installations and repairs, sharing knowledge and expertise.
- Increased safety awareness by conducting regular safety briefings and trainings for team members on proper handling of electrical equipment.
- Facilitated the timely completion of projects by efficiently managing work schedules and prioritizing tasks based on urgency.
- Reduced energy theft incidents through diligent monitoring of usage patterns and prompt investigation of suspicious activity reports.
- Maintained accurate records of all completed jobs, including meter readings, repairs, replacements, and customer interactions.
- Assisted in inventory management by closely tracking stock levels of essential tools, equipment, and spare parts, ensuring availability when needed.
- Supported company growth by actively participating in recruitment efforts for new technicians, providing training and mentorship to new hires.
- Optimized resource allocation by effectively coordinating with dispatchers to ensure efficient routing of daily assignments.
- Ensured regulatory compliance by staying updated with industry standards and local regulations pertaining to electric meter installation and maintenance practices.
- Boosted customer confidence in billing accuracy through clear communication regarding meter readings, usage trends, and rate adjustments as necessary.
- Managed the seamless transition from analog to digital meters for customers within designated territories while addressing their concerns throughout the process.
- Streamlined workflow processes through implementation of efficient documentation procedures for job status updates and reporting requirements.
- Conducted energy audits to identify energy-saving opportunities.
- Educated customers to provide information on energy conservation techniques.
- Used Software to transfer collected data to company databases daily.
- Utilize GPS technology to locate customers accurately and avoid delays.
- Performed monthly meter tests to determine functionality and reliability.
- Repaired non-functioning meters and tested to verify operational status.
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Trained new meter readers to apply best practices and comply with safety procedures.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Supported company initiatives related to environmental sustainability by monitoring energy consumption patterns and advocating for energy-saving measures.
- Maintained a positive working relationship with utility providers to ensure the seamless integration of electric meter systems within their networks.
- Enhanced team collaboration by actively participating in regular meetings, providing input on process improvements, and sharing best practices.
- Preserved equipment lifespan with routine cleaning measures such as removing debris buildup around meters and checking for proper ventilation.
Education
High School Diploma - All Subjects
Axtell High School
Axtell, TX05.2003
Skills
- System Analysis
- Personal Protective Equipment
- Bucket Truck Operation
- Lockout and Tagout Procedures
- Instrument Calibration
- Preventive Maintenance
- Quality Control
- First Aid Certification
- Field Equipment Operation
- Decision Making
- Advanced Troubleshooting
- Driver's License
- Meter Testing Procedures
- Electrical Metering
- Remote Meter Reading
- Data Analysis
- Forklift Operation
- Time Management
- Problem Solving
- Advanced Metering Infrastructure
- Project Management
- Report Writing
- Customer Service
- Appointment Scheduling
- Safety Measures and Policies
- Attention to Detail
- Transformer Connections
Timeline
Electric Meter Technician 2
Heart Of Texas Electric Cooperative
06.2015 - Current
High School Diploma - All Subjects
Axtell High School
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