Overview
Work History
Education
Skills
Address
Affiliations
Accomplishments
Certification
Languages
Timeline
Generic

James Gardella

Overview

3
3
years of professional experience
1
1
Certification

Work History

Wait Staff Member

Watervale Inn
Arcadia, MI
05.2023 - 08.2023
  • Set up the dining room to meet hospitality and service standards.
  • Presented menus and answered questions regarding items.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Set up and serviced weddings, following the requests from the brides and grooms.

Bar Waiter

Stormy's Tavern And Grille
Northfield, IL
05.2021 - 12.2022
  • Prepared tables by setting up linens, silverware, and glassware.
  • Trained new employees on restaurant procedures and plating techniques.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Front Desk Receptionist

AC Nielson Tennis Center
Winnetka, IL
07.2020 - 04.2021
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Assisted with scheduling appointments for clients and visitors.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Updated customer information in databases regularly to ensure the accuracy of records.
  • Answered multi-line phone systems and managed calls by routing to proper extensions or taking messages.

Education

Bachelor of Arts - Psychology

University of Minnesota - Twin Cities
Minneapolis, MN
12-2025

Skills

  • Marketing Tools, Content Production, Data Backup, Data Recovery, Technical Troubleshooting, Food Inspection, Customer Service Management, POS System Operation, First Aid, Emergency Response, Office Management, File Management

Address

  • Current: 1725 University Ave SE, Minneapolis, MN
  • Permanent: 2140 New Willow Rd, Northfield, IL

Affiliations

  • Psychology club.
  • Vice-president of the Alpha Delta Phi fraternity.
  • Scholastic Bowl Club (high school).
  • DECA club (high school).

Accomplishments

  • All conference Shot-put thrower.
  • Dean's list.
  • Health advocate at the Alpha Delta Phi fraternity.

Certification

  • CPR certified.
  • First AID certified.
  • Wait staff certified.
  • Bartender certified.
  • Scuba certified.

Languages

English
Native/ Bilingual
German
Limited
French
Limited

Timeline

Wait Staff Member

Watervale Inn
05.2023 - 08.2023

Bar Waiter

Stormy's Tavern And Grille
05.2021 - 12.2022

Front Desk Receptionist

AC Nielson Tennis Center
07.2020 - 04.2021

Bachelor of Arts - Psychology

University of Minnesota - Twin Cities

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James Gardella