Bold Profile
SUMMARY
Results-driven individual with a
solid track record in delivering
quality work. Known for excellent
communication and teamwork
abilities, with a commitment to
achieving company goals and
delivering exceptional service.
Passionate about continuous
learning and professional
development.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Technical Trainer
Comcast NBC Universal
Sewell, NJ
09.2014 - 03.2024
Collected information regarding workflows, procedures, and schedules
to create job-specific training courses
Worked with leadership to assess training requirements
Analyzed training results to identify needed improvements and
adjustments
Maintained strong knowledge by participating in workshops,
conferences, and online education classes.
Training Supervisor
Comcast NBC Universal
Sewell, NJ
08.2007 - 09.2014
Implemented a variety of skills to equip and enable employees to bring
their best to work every day
Conducted ongoing evaluations to determine the effectiveness of
programs and make recommendations for necessary modifications
Incorporated a new curriculum to meet changing needs
Developed training materials, manuals, procedures, and visual aids to
effectively achieve organizational goals.
Technical Trainer
Comcast Cable Company
Turnersville, NJ
09.1999 - 08.2007
Assessed employee training needs and developed appropriate manuals
and materials
Lead multi-faceted courses and specific training modules relating to
areas
Evaluated training materials prepared by instructors and offered
actionable suggestions for improvement
Suggested and offered specific training programs to help workers
maintain or improve job skills.
Education
General Studies
Southern New Hampshire University
Skills
Train-the-Trainer
Training delivery
Content Management
Virtual Training Facilitation
Class development
Strong presentation skills
Reliability
Certification
Expert Certified in the following competencies. Defensive Driving,
Ladder Handling, Aerial Lift, Confined Space, and General Safety.
Ordained Minister
Timeline
Senior Technical Trainer
Comcast NBC Universal
09.2014 - 03.2024
Training Supervisor
Comcast NBC Universal
08.2007 - 09.2014
Technical Trainer
Comcast Cable Company
09.1999 - 08.2007
General Studies
Southern New Hampshire University
Work Preference
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Important To Me
Career advancementPersonal development programsCompany Culture