James Gentry
Morgantown,WV
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
4
4
years of professional experience
Work History
Retail Operations Associate
Dick's Sporting Goods
05.2024 - Current
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Followed shipping and receiving procedures for goods and materials.
Cashier
Autobell Car Wash Inc
06.2021 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
Cashier
Wegmans Family Food Markets
03.2021 - 08.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associate of Science - Business Administration
West Virginia Northern Community College
Wheeling, WV 05.2025 - Current
Skills
- Customer Service
- Deadline Management
- Verbal and written communication
- Team Support
- Operational Efficiency
- Workload prioritization
- Continuous Improvement
- Professional and mature
Timeline
Associate of Science - Business Administration
West Virginia Northern Community College
05.2025 - Current
Retail Operations Associate
Dick's Sporting Goods
05.2024 - Current
Cashier
Autobell Car Wash Inc
06.2021 - 07.2023
Cashier
Wegmans Family Food Markets
03.2021 - 08.2021
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