James Gentry
Overland Park
Summary
Dynamic sales professional with extensive experience in market analysis and product expertise. Known for building strong customer relationships and driving sales through personalized service. Committed to leveraging skills to enhance product offerings and elevate customer satisfaction.
Overview
21
21
years of professional experience
Work History
Senior Sales Associate
Queen Foods Wholesale Distribution
Kansas City
03.2025 - 08.2025
- Guided customers in product selection and addressed inquiries to enhance their shopping experience.
- Teamed with colleagues to elevate customer service standards and improve satisfaction.
- Handled returns and exchanges while ensuring customer satisfaction.
- Monitored market trends to suggest improvements in product offerings.
- Met or exceeded all goals and key performance indicators (KPIs).
- Engaged customers with a positive, sales-driven attitude that showcased product pride.
Senior Sales Associate
Harvest Sherwood Food Distributors
Kansas City
05.2014 - 02.2025
- Monitored market trends to recommend product enhancements that aligned with customer needs.
- Kept customers engaged with positive, sales-minded attitude demonstrating pride in products.
- Negotiated prices with customers, sustaining credibility of products to reach satisfactory agreements.
- Cultivated relationships with key decision makers at target accounts to drive sales opportunities.
- Established and nurtured client relationships through personalized communication and attentive service.
- Met or exceeded all goals and key performance indicators (KPIs).
Sales Associate
Harvest Sherwood Food Distributors
Kansas City
05.2004 - 04.2014
- Assisted customers in locating products, addressing inquiries, and providing tailored product advice.
- Delivered accurate information about products, prices, and services to facilitate informed purchasing decisions.
- Resolved customer complaints professionally to enhance satisfaction and loyalty.
- Answered incoming telephone calls to provide store, products and services information.
- Conducted inventories on a regular basis to track stock levels.
Education
Business Administration
University of Kansas
LawrenceSkills
- Sales strategy
- Customer relationship management
- Product expertise
- Market analysis
- Inventory oversight
- Team collaboration
Accomplishments
- Quarterly Sales Award - Consistently since 2010
- Monthly Sales Award - Consistently since 2010
Timeline
Senior Sales Associate
Queen Foods Wholesale Distribution
03.2025 - 08.2025
Senior Sales Associate
Harvest Sherwood Food Distributors
05.2014 - 02.2025
Sales Associate
Harvest Sherwood Food Distributors
05.2004 - 04.2014
Business Administration
University of Kansas