James Glaster
San Antonio
Summary
Dynamic utility technician with proven expertise at SAWS in water treatment and equipment maintenance. Recognized for enhancing system efficiency and customer satisfaction through effective communication and teamwork. Skilled in hydraulic systems and committed to safety protocols, I excel in fast-paced environments, ensuring reliable service delivery and continuous improvement in operations.
Overview
4
4
years of professional experience
Work History
Sir Utility Tech
SAWS
San Antonio, TX
08.2022 - Current
- Operated and maintained utility equipment to ensure reliable service delivery.
- Conducted routine inspections and troubleshooting of water infrastructure components.
- Collaborated with team members to execute maintenance tasks efficiently.
- Assisted in training new technicians on safety protocols and operational procedures.
- Coordinated with other departments to streamline utility service operations.
- Maintained a safe working environment for staff members through adherence to workplace safety protocols during all tasks related to utilities management.
- Managed inventory of tools, parts, and supplies to guarantee uninterrupted workflow in the utilities division.
- Improved system efficiency by conducting regular maintenance on utility equipment and machinery.
- Collaborated with other technicians to complete complex projects efficiently and within established deadlines.
- Placed warehouse orders to replenish truck and work inventory materials.
- Contributed to project planning efforts, offering insights from a technician''s perspective on potential challenges or areas needing attention within the proposed scope of work.
- Played key role in emergency response teams, preparing for and reacting to extreme weather events to minimize impact on utility services.
- Increased customer satisfaction by addressing and resolving complaints and inquiries in timely and empathetic manner.
Education
High School Diploma -
John Jay Hs
San Antonio, TXSkills
- Water treatment
- Power tools proficiency
- Hydraulic systems
- Pneumatic systems
- Hand tools expertise
- Site assessment
- Equipment calibration
- HVAC systems
- Pump maintenance
- Safety procedures
- Safety measures and policies
- Meeting attendance
- Interpersonal communication
- Quality control measures
- Equipment maintenance
- Customer service
- Teamwork
- Teamwork and collaboration
- Multitasking Abilities
- Excellent communication
- Reliability
- Effective communication
- Active listening
- Adaptability and flexibility
- Basic computer skills
- Professionalism
- Continuous improvement
- Professional demeanor
Timeline
Sir Utility Tech
SAWS
08.2022 - Current
High School Diploma -
John Jay Hs