James Gordon

• Led data analytics efforts in 14-month Workday migration project, meeting all deliverables successfully.
• Led multiple projects to establish dashboards and processes to analyze and monitor various business requests.
• Developed auditing, analysis and tracking process for $36MM in cost savings initiatives.
• Drove creation of multiple dashboards and Power BI tools to track supply constrained inventory and orders.
• Led development of inventory management tool and year end tracking process for new items and materials.
• Managed team responsible for completing 25 departmental analytics requests each week.
• Established new supply chain wide processes and best practices and ran departmental wide training.

• Led and developed new S&OP processes cross functionally and drove implementation and compliance.
• Drove forecast accuracy increases of 10% and improved forecast bias by 15% across multiple key categories.
• Led strategic planning sessions to prioritize production, track KPIs, improve manufacturing output and capacity.
• Monitored back-order status, developed action plans and worked cross functionally to improve fill rate by 20%.
• Responsible for reporting planning status and metrics to senior executives through various communications.

Business Lead, Supply Planning

• Managed team of analysts responsible for planning affiliate consumer sites in Brazil and China.
• Responsible for supporting business in excess of $500MM yearly GTS and continuing YOY growth.
• Led execution of contingency procedures for sites amidst uncertainty of COVID outbreak abroad and NA.
• Supported $15MM incremental sales YTD through executing contingency planning (BCP, prioritization).
• Achieved inventory and SLOB targets ($2.6MM favorable to goal) by reducing seasonal build quantities.
• Mentored and managed professional direct reports through a complex business environment.
• Planning lead on multiple projects and NPI launches yearly from feasibility to implementation.

Senior Supply Chain Demand Planner, Wound Care

• Drove substantial YOY improvement in KPI’s (over 15% improvement in MAPE, BIAS, UFR).
• Achieved 21.4% MAPE (against 23.5% goal) and -1.5% BIAS (against (3.5/-3.5% goal), best in NA planning.
• Drove seasonal plan w/finance delivering 6% upside to BP ($7MM), and 12% upside in category ($8MM).
• Successfully managed product relaunch of $9MM with minimal customer service impact.
• Developed SKU level placeholder strategy to support displays and drove $3MM incremental growth.

Senior Club Planner, Trade Customization

• Drove best ever results and met goals on key demand planning metrics: MAPE (35%), UFR (99.9%).
• Demonstrated continuously improving MAPE on Health-E and NTG (6% year over year improvement).
• Achieving 28.7% MAPE (against 36% goal) and 0.0% BIAS (against -4+7% goal) on Health-E business.
• Led execution of club transition of DC, leading 20 planners w/ transfer of 30K pallets & no service impact.
• Identified $2MM savings from club inventory build plan for network revamp and achieved $150K savings.

CPFR Planner/Customer Logistics Analyst, Retail Customer Logistics

• Led transition of key accounts to VMI and handled all ordering, forecasting, and inventory for customers.
• Attained above goal performance in DCFR (98.2%) and UFR (98.4%) while reducing inventory by 1 week.
• Executed order cycle change, reducing shipments by 22% and beating transportation spend goal by 20%.