James Green
Woodbridge,VA
Summary
Cybersecurity Specialist and United States Navy Veteran leveraging over 20 years of proven experience in risk management, cyber defense, and system administration. Adept at collaborating in teams to meet strict requirements and carry out mission objectives. Possesses a comprehensive background in writing security policy, assessing security controls, and administrative oversight for cybersecurity protocols. Managed risk management framework authorization and auditing for multiple systems while managing quality assurance and compliance to protect government networks. Proven experience in delivering cost-effective solutions to business requirements and translating strategic goals into achievable team tasks. Implemented troubleshooting and conflict resolution as risk management measures to protect sensitive data and IT infrastructure.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Technical Advisor
United States Navy
12.2020 - Current
- Investigated and analyzed response activities related to cyber incidents within the network environment and created incident tracking information and training documentation for subordinate departments
- Performed assessments of systems and networks in the network environment and identified where the systems and networks deviate from acceptable security configurations, patch management, enclave policy, or local policy
- Identified training compliance shortfalls and coordinated training for IT systems that enabled subordinate administrators to access the network while increasing regulatory compliance across the organization
- Managed 6 personnel in the performance of forensic investigation on government issued communication devices ensuring process improvement within cyber risk assessment activities including threat modeling, vulnerability analysis, and analysis of mitigation solutions by applying an interdisciplinary, collaborative solution to plan, design, develop, validate, and verify cyber results across the lifecycle
- Conducted thorough research and investigation of future technology that could be leveraged by Senior Leader within the Pentagon to make key decisions in a timely manner.
- Implemented quality assurance measures for support interactions, resulting in consistently positive customer feedback scores.
- Delivered exceptional results under tight time constraints while balancing competing priorities effectively.
- Evaluated emerging technologies for potential integration into existing systems, driving innovation within the organization.
- Managed multiple high-priority projects simultaneously while consistently meeting client expectations and deadlines.
- Collaborated with cross-functional teams to deliver high-quality products within tight deadlines.
Information Systems Security Manager
United States Navy
04.2015 - 12.2020
- Maintained the performance of 236 information systems within the department and coordinated contracted support for systems hardware and software repair
- Accounted for, maintained and stored assigned electronic equipment valued over $3M with no loss
- Supervised the installation of the organization's computers for the department and provided advice and counsel to personnel and leadership
- Performed operational view, technical standards view, and system and services view for architectures using applicable NIST/DoDAF standards
- Created and managing Plans of Actions and Milestones (POA&Ms) for inspections and assessments
- Managed eMASS database and completed several RMF courses from the Security Training, Education and Professionalization Portal.
- Championed a culture of continuous improvement within the cybersecurity team, fostering innovation and collaboration among members.
- Maintained up-to-date knowledge on current threat landscape trends by attending conferences, webinars, and engaging in professional networking opportunities.
- Delivered cybersecurity training programs, raising employee awareness on potential threats and best practices.
- Ensured compliance with industry regulations by developing and enforcing comprehensive security policies and procedures.
- Influenced executive decision-making through concise presentations on cybersecurity risks, trends, and best practices.
- Managed a diverse team of cybersecurity professionals to achieve organizational goals effectively.
- Managed a team of 4 personnel in the handling and safeguarding of over 1500 Communications Security items and maintaining the Key Management Infrastructure Systems as the commands Primary Key Management Infrastructure Operating Account Manager (KOAM)
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Reduced downtime through proactive maintenance of hardware and network infrastructure.
Information Technology Manager
United States Navy
04.2011 - 04.2015
- Administered secure and non-secure computer systems on the department's available networks and maintained all active directory content, enforced policy, created user accounts, installed, and maintained user workstations and applications
- Supervised and compiled network security scans and issued information assurance vulnerability alert to remedy compliance issues for several departments.
- Prepared and maintained regular system assessment and evaluation documents, informing CSO of discovered faults or discrepancies in operations.
- Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
- Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
- Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
- Oversaw user provisioning efforts, verifying credentialing policies, security and maintenance to encourage safe sign-ins.
- Monitored daily operations for accuracy of regulations, terms and conditions as well as policies and procedures.
- Ensured prompt detection and remediation of incidents through effective intrusion detection systems deployment.
- Streamlined patch management processes, ensuring timely updates to protect against known vulnerabilities.
- Assessed security measures against government policies and regulations.
- Streamlined helpdesk operations, reducing response times and increasing end-user satisfaction levels.
- Researched and recommended innovative and automated approaches to routine tasks.
- Managed large-scale IT projects, ensuring on-time completion within budget constraints.
- Trained staff on new software applications and hardware installations, boosting productivity across departments.
- Mentored junior IT staff members, fostering a culture of continuous learning and professional development.
- Optimized IT operations by eliminating redundancies and automating routine tasks.
Information Systems Technician
United States Navy
01.2008 - 04.2011
- Supervised the installation, operation, and maintenance of 3 network segments of the local area network suite in support of the organization's objective
- Maintained accountability of end items during the department's activation and assisted in ensuring that items were laterally transferred to appropriate elements
- Managed responsibility of $1M worth of computers, servers, networking, hardware, and test equipment.
- Led troubleshooting efforts for complex technical issues, resulting in faster resolution times for end users.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Streamlined helpdesk processes, enhancing end-user satisfaction rates while reducing response times for support requests.
- Fostered a culture of continuous improvement within the IT department through ongoing evaluation of workflows, procedures, and technology utilization.
- Optimized network efficiency by monitoring system performance and proactively addressing potential issues.
- Assisted with updating technical support best practices for use by team.
- Managed the deployment of critical software updates, ensuring minimal disruption to daily operations.
- Installed, modified, and repaired software and hardware to resolve technical issues.
System Administrator/Network Administrator
United States Navy
01.2004 - 01.2008
- Managed 25 network administrators, and system administrator contractors and responsible for equipment valued over $200K
- Streamlined help desk practices including procedures for account creation, computer baselining, network troubleshooting and incident response
- Contributed to the protection of networks by supervising monthly computer system maintenance, vulnerability patching, and antivirus definition updates
- Personally answered and completed more than 5000 trouble tickets enabling a boost in organizational productivity.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Managed onboarding and offboarding of employees.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to end users.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
Education
Bachelor of Science in Computer Science -
Grantham University
01.2011
Skills
- IT Project Management
- Database Concepts
- Cybersecurity Compliance
- Upgrades Testing
- Investigation Response
- Training Development
- Installation Configuration
- Service Management
- Cybersecurity knowledge
- Customer Support
- Technical Operations Management
- Risk Management
- Technical Training Leadership
- Customer Service
- Problem-Solving
- Microsoft Windows and Office
- Technology background
Certification
- CompTIA Network+
- CompTIA SEC+
- ISC2 Certified Information systems Security Professional Certification (CISSP)
- ISC2 Certified in Cybersecurity Certification (CC)
- ISACA Certified Information Security Manager Certification (CISM)
- AZ-900
- SC-900
Technical Competencies
Microsoft Exchange, Office, VMware, Splunk, McAfee, Microsoft Server 2003 - 2019, Linux, Unix, EXSi, Cisco, Dell, HP, Filtering, data mining, network monitoring, compliance enforcement, Microsoft Group Policy, Active Directory, HBSS, ACAS, SCCM, Office 2003 - 365, Azure, AWS, SharePoint, Intrusion Detection System (IDS), Intrusion Prevention System (IPS), McAfee Enterprise Security Manager (ESM), Sensitive Compartmented Information Facility (SCIF) management, Nessus, Firewalls
Clearance
Active Top-Secret / SCI
Personal Information
Title: CYBER SECURITY PROFESSIONAL
Timeline
Senior Technical Advisor
United States Navy
12.2020 - Current
Information Systems Security Manager
United States Navy
04.2015 - 12.2020
Information Technology Manager
United States Navy
04.2011 - 04.2015
Information Systems Technician
United States Navy
01.2008 - 04.2011
System Administrator/Network Administrator
United States Navy
01.2004 - 01.2008
Bachelor of Science in Computer Science -
Grantham University