JAMES GREEN
Bay Shore,NY
Summary
Dynamic entrepreneur with a proven track record at THE ROLLING BEAN, excelling in customer satisfaction and team collaboration. Expert in time management and renowned for latte art skills, I've successfully fostered repeat business through exceptional relationship-building and adept handling of operational challenges.
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
17
17
years of professional experience
Work History
Barista - Owner
THE ROLLING ROAST LLC
03.2020 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Owner
THE ROLLING BEAN
02.2008 - 03.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Interacted well with customers to build connections and nurture relationships.
- Trained and motivated employees to perform daily business functions.
Education
High School Diploma -
PARKVILLE HIGH SCHOOL
Baltimore, MD09-1989
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- 10 Latte art experience
Accomplishments
- Memorized ingredients and recipes for [5] specialty drinks.
- Redesigned coffee menu for improved readability.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [3] staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Barista - Owner
THE ROLLING ROAST LLC
03.2020 - Current
Owner
THE ROLLING BEAN
02.2008 - 03.2020
High School Diploma -
PARKVILLE HIGH SCHOOL
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