James Greene
Brooklyn,NY
Summary
Focused on hospitality and quality food service. Experience supporting high-grade operations and delivering exceptional customer experiences. Passionate about outstanding food quality, developing strong teams, and creating an environment where customers and employees feel valued. A strong commitment to service excellence, operational standards, and continuous improvement.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Cash Manager
Union Market
Brooklyn, New York
09.2024 - Current
- Managed daily cash operations and maintained accurate records of all transactions.
- Prepared weekly financial reports to provide management with insights for informed decision-making.
- Collaborated with accounting to reconcile daily sales and bank statements.
- Supervised cashiers to ensure efficient customer service and maintain high satisfaction levels.
- Trained new cashiers on company policies and procedures to enhance onboarding process.
- Resolved customer inquiries and complaints promptly and professionally.
Cashier
Brother Bruno's Pizza
Port Jervis, New York
11.2020 - 08.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered exceptional customer service to enhance dining experience and foster customer loyalty.
- Collaborated with team to ensure timely service and order fulfillment.
- Checked, packed, and prepared customer orders for export accurately to minimize errors. customers' orders accurately and efficiently.
Education
High School Diploma -
Port Jervis High School
Port Jervis, NY06-2022
- Computer Programming & Video Game Development
Orange-Ulster BOCES
Goshen, NY06-2022
Skills
- Cash & Transaction Management
- Financial reporting
- Customer Satisfaction
- Front-End Team Leadership
- Management Communication
- Problem solving
- Critical Thinking
Certification
- Serve Safe: Food Protection Manager Certification
Timeline
Cash Manager
Union Market
09.2024 - Current
Cashier
Brother Bruno's Pizza
11.2020 - 08.2022
High School Diploma -
Port Jervis High School
- Computer Programming & Video Game Development
Orange-Ulster BOCES