James Gregg
Glenville,NY
Summary
Experienced and self-motivated Epic certified Professional Billing Revenue Analyst that has experience in two implementation of Epic EHR. Results oriented with a proven track record of working collaboratively with business leaders to trouble-shoot, resolve, enhance, and maintain workflows within an Epic EHR. Passion for team building through effective communication and creating efficiencies. Demonstrated leadership in project management (PMP Certified), ensuring project success and customer satisfaction. Skilled in collaboration and financial reporting, contributing to organizational growth and efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Epic Professional Billing Analyst
Xtensys
02.2025 - Current
- Assisted in initial Epic license implementation for Xtensys.
- Worked to implement an additional client utilizing Epic's Community Connect.
- Analyze, optimize, and ensure the integrity of the revenue cycle processes within the Epic Systems platform through meetings with business leaders and Jira.
- Collaborated with cross-functional teams to streamline billing procedures and improve efficiency.
Epic Clinical Revenue Analyst
Florida Health Care Plans
08.2023 - 02.2025
- Critical role in the completion of an Epic recognized 'Good Install' of the Epic EHR.
- Analyze, optimize, and ensure the integrity of revenue cycle processes within the Epic Systems platform.
- Work closely with Medical Billing, Medical Coding, Finance, and Practice Management teams to optimize revenue cycle performance, identify trends, and ensure compliance
- Daily collaboration with Clinical, Cadence, Prelude, and MyChart Epic Analysts to ensure efficiency, continuity, successful support, and growth for myself, the team, and the organization
- Support the organizations financial goals through accurate and efficient revenue cycle management, including billing, charge capture, and reimbursement processes
- Identify and improve billing workflows between provider offices, practice management, medical billing, and medical coding teams
Project Manager II
Florida Health Care Plans
01.2018 - 08.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
QA Software Tester
Advanced Medical Professional Staffing
04.2016 - 12.2017
- Scrum Master: Schedule and facilitate meetings and bi-weekly sprints for the development team.
- Improved software quality by designing and executing comprehensive test plans and test cases.
- Elevated user experience quality through usability testing, providing actionable feedback to the development team for improvements.
- Accelerated release cycles by prioritizing testing efforts based on risk assessment and project requirements.
Data Administrator/QA Data Analyst
KAYAK Software Corporation
12.2010 - 04.2016
- Collaborated with Database and Analytical Engineers to improve car and hotel data processing and overall quality of content for users.
- Managed and maintained database systems, ensuring data integrity and security.
- Developed data entry procedures to streamline database updates and minimize errors.
- Enhanced system performance by optimizing database queries and indexing.
- Conducted regular audits to ensure compliance with data protection regulations, maintaining system integrity.
Education
Bachelor of Science -
University of Connecticut
Storrs, CT08-2007
Skills
- Epic Certified PB Resolute and Claims Analyst
- Medical Billing and Coding Build
- Revenue Tracking and Analysis
- Financial Reporting
- Revenue Reconciliation
- System Documentation
- Data Integrity
- Process Improvement
Accomplishments
Critical role in helping both Xtensys and Florida Health Care Plans complete the install of Epic's EHR, including an Epic recognized 'Good Install' award at FHCP, which included a payment from Epic back to the organization.
Certification
Epic Certifications:
- Resolute Professional Billing Administration
- Resolute Professional Billing Claims and Electronic Remittance Administration
- Charge Router
Epic Badge:
- Benefits Engine for Resolute
Project Management Professional (PMP) from Project Management Institute
Timeline
Epic Professional Billing Analyst
Xtensys
02.2025 - Current
Epic Clinical Revenue Analyst
Florida Health Care Plans
08.2023 - 02.2025
Project Manager II
Florida Health Care Plans
01.2018 - 08.2023
QA Software Tester
Advanced Medical Professional Staffing
04.2016 - 12.2017
Data Administrator/QA Data Analyst
KAYAK Software Corporation
12.2010 - 04.2016
Bachelor of Science -
University of Connecticut