Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Groft Jr.

Saint Johnsbury,VT

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Custodian

Vermont State University
11.2022 - Current
  • Maintained cleanliness and sanitation of campus facilities, ensuring a safe environment for students and staff.
  • Conducted routine inspections of facilities to identify maintenance needs and report issues promptly.
  • Collaborated with team members to implement cleaning schedules that enhanced operational efficiency across buildings.
  • Trained new custodial staff on safety protocols and effective cleaning techniques to maintain high standards.
  • Developed strategies for improving cleanliness standards, resulting in enhanced satisfaction among facility users.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Managing Partner /Environmental Service Technician

Advantage Environmental, LLC
04.2013 - 04.2022
  • Led service operations, ensuring optimal customer satisfaction and efficient workflow management.
  • Developed and implemented training programs to enhance staff performance and service delivery.
  • Oversaw conflict resolution, fostering positive relationships between staff and customers.
  • Established service standards that enhanced overall customer experience and retention rates.
  • Met with customers to discuss service needs and offer available solutions.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
  • Fostered culture of continuous improvement, encouraging staff to suggest and implement process enhancements.

Education

High School Diploma -

Moon Valley High School
Phoenix, AZ

No Degree - Music Performance

Grand Canyon University
Phoenix, AZ

Skills

  • Work independently

  • Reliable and trustworthy

  • Customer service

  • Detail-oriented approach

  • Professional cleaning skills

  • Clear interpersonal communication

  • Health and safety oversight

  • Dedicated work ethic

  • Responsive to changing circumstances

Certification

  • Certified Veeder Root Technician, Gilbarco / Veeder Root - 2000-present

Timeline

Custodian

Vermont State University
11.2022 - Current

Managing Partner /Environmental Service Technician

Advantage Environmental, LLC
04.2013 - 04.2022

High School Diploma -

Moon Valley High School

No Degree - Music Performance

Grand Canyon University

Similar Profiles

CREATE PROFILE