James Hairston
Surprise,AZ
Summary
Detail-oriented professional with a versatile background in food service and inventory management. Known for strong customer service and cleanliness, contributing to safe and welcoming environments. Prepared to leverage expertise to support operational excellence.
Overview
1
1
Language
12
12
years of professional experience
Work History
Deli Clerk
Fry's Food And Drug
06.2025 - 07.2026
- Provided exceptional customer service by assisting customers with deli product selections and inquiries.
- Operated slicers, scales, and other equipment to prepare high-quality deli meats and cheeses.
- Maintained cleanliness and organization of deli counter, ensuring compliance with health regulations.
- Assisted in inventory management by monitoring stock levels and restocking items as needed.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Learned other teammates' work tasks to train as backup.
- Kept up-to-date with latest food safety regulations, applying new standards to daily operations.
- Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
- Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
Stocker
Fry's Food And Drug
06.2025 - 07.2026
- Organized inventory on shelves to enhance product visibility and accessibility.
- Restocked and replenished merchandise to maintain optimal stock levels throughout store hours.
- Assisted customers in locating products, providing exceptional service and support.
- Collaborated with team members to ensure efficient stocking and inventory management processes.
- Monitored expiration dates and rotated stock to minimize waste and ensure freshness.
- Implemented best practices for safety and efficiency, ensuring compliance with store policies.
- Trained new staff on stocking procedures, fostering a collaborative work environment.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Maintained effective team member communication.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Facilitated smoother store openings by stocking necessary products before each shift.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
- Stocked designated items on shelves, end caps and displays.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Renovation Technician
Wal-Mart Neighborhood Market
05.2024 - 08.2024
- Conducted renovations and repairs on store fixtures, ensuring compliance with safety standards.
- Collaborated with team members to streamline processes for efficient project completion.
- Assisted in maintaining inventory of renovation supplies, optimizing resource allocation.
- Implemented improvements to repair techniques, reducing time spent on maintenance tasks.
- Trained new technicians on renovation protocols and best practices for operational efficiency.
- Coordinated with management to prioritize renovation projects based on store needs and customer feedback.
- Enhanced overall project efficiency through expert usage of power tools, hand tools, and various construction equipment.
- Adapted quickly to changing client preferences during renovation projects, demonstrating flexibility and commitment to meet their needs.
- Implemented quality control measures during renovation projects, ensuring all work met or exceeded industry standards.
- Ensured safety compliance on job sites by adhering to OSHA regulations, leading to a decrease in workplace accidents.
Game Technician
Dave & Buster's
07.2023 - 01.2024
- Diagnosed and repaired gaming machines to ensure optimal performance and guest satisfaction.
- Conducted routine maintenance on arcade equipment, reducing downtime and enhancing game availability.
- Assisted in training new team members on equipment operation and troubleshooting techniques.
- Collaborated with management to improve workflow processes within the gaming area.
- Implemented safety protocols for equipment use, ensuring compliance with operational standards.
- Provided excellent customer service by addressing player inquiries and resolving technical issues promptly.
- Improved customer satisfaction by troubleshooting and resolving technical issues with gaming equipment swiftly.
Manager
Blue Dragon Vapor
09.2022 - 05.2023
- Led team in daily operations, ensuring compliance with industry regulations and company standards.
- Developed training programs to enhance employee skills and improve overall performance.
- Implemented inventory management systems, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings.
- Fostered strong relationships with suppliers, negotiating favorable terms to enhance profitability.
- Accomplished multiple tasks within established timeframes.
Sales Associate
GameStop
08.2021 - 11.2022
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Managed inventory levels, ensuring accurate stock availability and organization.
- Executed sales strategies to promote new game releases and merchandise effectively.
- Trained and mentored junior associates on sales techniques and product knowledge.
- Collaborated with management to optimize store layout for improved customer experience.
Barista
Barnes & Noble
04.2022 - 09.2022
- Crafted specialty beverages while maintaining high standards of quality and consistency
- Provided exceptional customer service, enhancing overall customer satisfaction and loyalty
- Operated espresso machine and other coffee-making equipment with precision and efficiency
- Trained new baristas on beverage preparation techniques and customer interaction protocols
- Managed inventory levels, ensuring timely restocking of supplies to meet customer demand
- Implemented cleanliness standards across workspace, contributing to a safe and welcoming environment
Warehouse Worker
Amazon
01.2021 - 08.2021
- Operated warehouse equipment to efficiently receive, store, and distribute products.
- Implemented safety protocols to maintain compliance with operational standards.
- Trained new staff on best practices for inventory management and order fulfillment.
- Streamlined picking processes, reducing order processing time significantly.
- Loaded, unloaded, and moved material to and from storage and production areas.
Associate
Dunkin' Donuts
08.2020 - 01.2021
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained new staff on procedures, enhancing team performance and service quality.
- Implemented inventory management processes, reducing waste and optimizing stock levels.
- Streamlined workflow by reorganizing workstations for improved efficiency during peak hours.
- Streamlined project workflows for enhanced efficiency, adopting agile methodologies.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Security Guard
LionHeart Security Services
03.2017 - 11.2020
- Monitored premises to ensure safety and security compliance.
- Responded effectively to emergency situations, coordinating with law enforcement when necessary.
- Conducted regular patrols, identifying and addressing potential security breaches.
- Documented incidents and prepared detailed reports for management review and analysis.
- Implemented access control measures, ensuring only authorized personnel entered restricted areas.
- Evaluated existing security protocols, recommending improvements for enhanced safety measures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Associate
Portillo's Restaurant Group
03.2014 - 08.2017
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
Education
High School Diploma -
Westwood High School
Mesa, AZ05.2015
No Degree - Business
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Cleaning and sanitizing
- Safe food handling practices
- Food preparation
- Food safety
- Meat slicing expertise
- Equipment safety
- Hospitality service expertise
- Order taking accuracy
- Work area maintenance
Languages
English
Native or Bilingual
Timeline
Deli Clerk
Fry's Food And Drug
06.2025 - 07.2026
Stocker
Fry's Food And Drug
06.2025 - 07.2026
Renovation Technician
Wal-Mart Neighborhood Market
05.2024 - 08.2024
Game Technician
Dave & Buster's
07.2023 - 01.2024
Manager
Blue Dragon Vapor
09.2022 - 05.2023
Barista
Barnes & Noble
04.2022 - 09.2022
Sales Associate
GameStop
08.2021 - 11.2022
Warehouse Worker
Amazon
01.2021 - 08.2021
Associate
Dunkin' Donuts
08.2020 - 01.2021
Security Guard
LionHeart Security Services
03.2017 - 11.2020
Associate
Portillo's Restaurant Group
03.2014 - 08.2017
No Degree - Business
Maricopa Community Colleges, Mesa Community College
High School Diploma -
Westwood High School