
Dynamic professional with a strong background in operations and sales management. Recognized for expertise in KPI management and adapting strategies to improve performance. Ready to contribute to operational success and foster a high-performing team.
I oversee day to day operations, adapting daily to new changes in the environment within multi unit AutoZone locations. It is my responsibility to help manage cash-flow, expenses, inventory, and shrink. I also monitor and approve all schedules within my district, and advise on any necessary changes with the Store Managers I follow up with all new hires in both secondary interviews as well as their training and development in the beginning of their AutoZone careers. I also monitor store standards and customer service levels. Using key performance indicators to adjust our performance levels as needed.
To develop and maintain strong customer relationships with Commercial accounts within The Myrtle Beach Territory. To hunt new account while exceeding expectations on existing accounts. To interact with all levels of customers within the commercial accounts environment, from business owners, to technicians, service writers, accounting departments. Lead the sales force team in a positive way by influencing rather than power or job position. To grow sales year after year, finding sales opportunities at every corner.
Established new tire center as wholly owned subsidiary of Michelin.
Developed truck registration office and fully stocked warehouse from inception.
Acquired new customers, generating all sales within this location.
Leveraged Michelin programs to enhance partnerships and customer buy-in.
Managed national accounts to ensure accurate billing through established programs.
Oversaw inventory purchasing, optimizing stock with special deals for increased profits.
Hired, trained, and developed staff to deliver exceptional customer service.