James Hamblin
Daytona Beach,FL
Summary
Seeking entry-level opportunities to expand skills while facilitating company growth. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking employee with customer service, multitasking and time management abilities. Adept at working effectively unsupervised and quickly mastering new skills. Strong work ethic, adaptability and exceptional interpersonal skills. Successful at developing and leading operations by accounting for human factors in different environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Bill Analyst
Brown & Brown
Daytona Beach , FL
10.2024 - 03.2026
- Analyzed large datasets using statistical methods and software programs for actionable insights.
- Maintained accurate records of data collected during analysis processes to ensure integrity.
- Conducted data cleaning and validation to guarantee accuracy in analyses.
- Implemented strategies for automating organizational processes to enhance efficiency.
- Utilized document management system to organize company files for easy access.
- Trained team members on data analysis techniques and best practices to build capabilities.
Behavioral Analysis Trainer
Maxwell Leadership
South Daytona, FL
08.2022 - Current
- Created effective business plans to focus strategic decisions on long term objectives
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth
- Used Strong issue resolution and communication skills to cultivate and strengthen lasting client relationships
215 Licensed Insurance Agent License G064888
Bankers Life and Colonial Penn
Daytona Beach, FL
11.2023 - 09.2024
- Conducted customer needs assessments to identify appropriate coverage levels and options.
- Advised clients on their insurance needs and coverage options based on individual requirements.
- Identified opportunities for cross-selling additional policies or services to existing customers.
- Performed routine follow-up calls to assess customer satisfaction with products and services.
- Provided guidance and support to less experienced agents during onboarding process.
- Initiated contact with potential clients through cold calling and networking activities.
- Responded promptly to customer inquiries via phone calls or emails in a professional manner.
Education
High School Diploma -
Mainland High School
05.2011
Associate of Arts - General Studies (In Process)
Daytona State College
Skills
- Conflict Resolution
- People Skills
- Planning & Organizing
- Friendly, Positive Attitude
- Supervision & Leadership
- Organizational Skills
- Critical Thinking
- Customer Service
- Relationship Building
- Active Listening
- Team Building
- Reliable & Trustworthy
- Negotiations Expert and Strong Deal Closer
- Developed Successful Strategies and Goals to Penetrate New Territories by Assessing Competitor Offerings and Approaches
Certification
- Certified Behavior Analysis Trainer (DISC Method) , Mawell Leadership - 2022
References
- Derrick L. Henry, Mayor of Daytona Beach, (386) 671-8010
- Dejuan Palmer, Protective Service Agent, U.S. Indo-Pacific Command, U.S. Naval Criminal Investigation Services (NCIS) (513) 258-1599
- Craig Portwood, Pastor, (478) 456-2134
Education and Training
other,other
Timeline
Direct Bill Analyst
Brown & Brown
10.2024 - 03.2026
215 Licensed Insurance Agent License G064888
Bankers Life and Colonial Penn
11.2023 - 09.2024
Behavioral Analysis Trainer
Maxwell Leadership
08.2022 - Current
High School Diploma -
Mainland High School
Associate of Arts - General Studies (In Process)
Daytona State College