Tommy Anderson
King of Prussia,PA
Summary
Dynamic, service-oriented professional seeking to advance a career in insurance and underwriting. Recognized for effective communication skills and a positive attitude, fostering strong relationships with customers and community members. Possesses a commitment to continuous learning and professional development. Prepared to contribute to a team that values high customer satisfaction.
Overview
9
9
years of professional experience
Work History
Direct Bill Service Representative
United States Liability Insurance Group
04.2024 - Current
- Provide billing assistance to insureds, agents, and customers across multiple platforms of communication
- Experience coaching multiple team members and instructing them on best practices
- Process renewal revisions to ensure that policy changes update and invoice correctly
Front End Employee
Wegmans Food Markets, Inc
02.2017 - 03.2024
- Help customers complete purchases, locate items and join reward programs.
- Mentor new team members on POS system operation and customer service strategies.
- In role of store host, provide knowledge-based service on various food products.
Head Varsity Boys Tennis Coach
Archbishop John Carroll High School
03.2022 - 07.2023
- Provided personalized coaching and instruction to both beginner and advanced players.
- Cultivated a fun but competitive environment that kept players motivated and engaged.
- Coordinated practices, matches, team banquets, and fundraisers.
Education
Bachelor of Arts - Communication Studies
West Chester University of Pennsylvania
West Chester, PA12.2023
Skills
- Extensive communication skills
- Conflict resolution
- Proficiency in USLI systems
- Writing/Journalism
- Coaching
- Effective multitasking
Insurance Degrees and Designations
PCSD, PCAS, AINS 101, AINS 102
Timeline
Direct Bill Service Representative
United States Liability Insurance Group
04.2024 - Current
Head Varsity Boys Tennis Coach
Archbishop John Carroll High School
03.2022 - 07.2023
Front End Employee
Wegmans Food Markets, Inc
02.2017 - 03.2024
Bachelor of Arts - Communication Studies
West Chester University of Pennsylvania
Similar Profiles
JOPHENE CAMPBELLJOPHENE CAMPBELL
IT Intern at United States Liability Insurance GroupIT Intern at United States Liability Insurance Group
Eric BrakerEric Braker
USLI Direct Bill Instant Access Service Representative at United States Liability Insurance Company IncUSLI Direct Bill Instant Access Service Representative at United States Liability Insurance Company Inc
Carly CannonCarly Cannon
Medical Malpractice Claims Representative at Medical Mutual Liability Insurance Society of MarylandMedical Malpractice Claims Representative at Medical Mutual Liability Insurance Society of Maryland
Koshis GurungKoshis Gurung
Financial Advisor for Start-up Company at Suarez Creative Co.Financial Advisor for Start-up Company at Suarez Creative Co.
Jennifer SauerJennifer Sauer
Mathematics Teacher at Oxford Area School DistrictMathematics Teacher at Oxford Area School District