James Hammond
Livonia,MI
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged GPS technology and problem-solving skills to optimize delivery routes and resolve issues at Corrigan Oil. My proactive approach to safety and customer service, coupled with a strong work ethic and excellent communication abilities, consistently improved company-client relations and productivity.
Overview
19
19
years of professional experience
Work History
Route Driver
Corrigan Oil
09.2021 - Current
- Managed and increased customer base in the commercial, residential and agricultural fields.
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
Route Driver
Oscar W. Larson
11.2016 - 09.2021
- Oversaw and managed removal and transporting hazardous material (Gas, diesel and lubricants) to proper facilities for recycling or disposal.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
- Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
- Provided exemplary customer service while handling inquiries or complaints, fostering loyalty among clientele.
- Handled cash transactions accurately, ensuring proper documentation and prompt payment processing for the organization.
- Maintained accurate delivery records, ensuring all transactions were documented for accountability.
Site Supervisor
Youngs Environmental.
11.2005 - 01.2016
- Responsible for removal of hazardous materials in Rail yards.
- Oversaw the remediation of hazardous materials as well as restoring properties back to the customer as well as State and federal guidelines.
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
- Managed subcontractors effectively, monitoring performance and offering guidance as needed to ensure alignment with overall project goals.
- Negotiated with local authorities for necessary permits and licenses, ensuring legal compliance and project continuity.
- Operated and maintained various pieces of heavy equipment.
Education
Associate - Respiratory Therapy
University of Michigan, Flint
Flint, MI05.1984
Skills
- Great communication skills
- Able to assess problems or issues within customer base and mitigate these issues to satisfaction of the customer as well as the company
- Value company policies as well as look to improve company policies to enhance both customer and company experience
- Great work ethic
- Always looking for ways to improve my personal as well as professional life
Timeline
Route Driver
Corrigan Oil
09.2021 - Current
Route Driver
Oscar W. Larson
11.2016 - 09.2021
Site Supervisor
Youngs Environmental.
11.2005 - 01.2016
Associate - Respiratory Therapy
University of Michigan, Flint
Similar Profiles
Reynard HollowayReynard Holloway
FUEL TRUCK DRIVER at Corrigan oilFUEL TRUCK DRIVER at Corrigan oil
Seth MyersSeth Myers
Hazmat Tanker Driver at Corrigan OilHazmat Tanker Driver at Corrigan Oil
Noelle Walters-FayNoelle Walters-Fay
Customer Service Representative at Corrigan OilCustomer Service Representative at Corrigan Oil