Summary
Overview
Work History
Education
Skills
Timeline
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James Haney

Chattanooga,TN

Summary

Software Test Engineer with a 16-year background in testing client/server, web, mobile, and back-end applications. Quality expert with extensive experience in manual software testing and knowledge in automated software testing. In-depth knowledge of quality testing methodologies like Functional, Grey/Black Box, System Integration, Unit, Regression, User Acceptance, and User Experience Testing. Thorough knowledge of database and API testing. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization brand.

Overview

24
24
years of professional experience

Work History

Manager of Quality Assurance

ActiveWorx
01.2022 - 11.2023
  • Manage a team of quality analyst responsible for system and client applications
  • Formulate/Define testing scope and objectives
  • Continuous collaboration with business analyst to insure the through testing of the application and system integration
  • Identify and analyze possible risks with client’s system integration
  • Validate document capture through an intelligent OCR engine
  • Validate automated AP/AR processing system integration to client’s ERP system, such as Oracle, BAAN, SAPECC, and SAPHANA.

Software Test Engineer- Data Analytics

Overstock.com
12.2019 - 01.2022
  • Create accurate and successful test scripts to manage automated testing of certain products and features
  • Utilize Postman as an API service testing tool
  • Extensive SQL scripting to query database for validation
  • Responsible for maintaining and syncing CI/CD environments
  • Participate as a release manager overseeing the release cycle for the website
  • Provide support for website’s A/B testing framework
  • Operate under Agile and Scrum frameworks to complete releases every two weeks for rpm applications
  • Responsible for managing four CI/CD application’s pull request, testing, and merges up through master into production
  • Identify and track defects with Jira and support developers in resolving problems by completing additional tests.

Blockchain Test Engineer- Smart Contracts

tZERO
08.2018 - 12.2019
  • Create project level test plans prior to project start
  • Utilize JSON as a smart contract event and method testing solution
  • Contributed to team code repository using Git in a CI/CD development process
  • Created accurate and successful test scripts to manage automated testing of certain products and features
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
  • Fixed identified issues to increase productivity and boost workflows
  • Collaborated with developers and product owners to stay current on product features and intended functionality
  • Conducted regression testing, analyzed results, and submitted observations to the development team.

Software Test Analyst- User Experience

Overstock.com
04.2013 - 08.2018
  • Create project level test plans from the BRD for business approval prior to project start
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
  • Designed testing scenarios for usability testing
  • Operated under Agile and Scrum frameworks to complete releases every two weeks and well-organized sprints
  • Utilize SoapUI, Postman or ARC as an API service testing tool
  • Extensive SQL scripting to query database for validation
  • Responsible for maintaining and syncing dev and test environments
  • Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests
  • Delegate and distribute Jira task tickets to junior test analyst.

Qa Analyst- Reporting

Sedgwick CMS
08.2012 - 04.2013
  • Create and execute test plans and test cases based on business and functional requirements
  • Responsible for UI and ETL data validation
  • Extensive SQL scripting to query database for validation
  • System integration and data workflow validation
  • Maintain weekly status reports detailing project testing progress
  • Defect tracking utilizing Quality Center along with requirement traceability.

Sr. Quality Assurance Analyst- Merchant Boarding Software

First Data
03.2007 - 08.2012
  • Planning, defining, executing, and analyzing high-level performance testing strategies and solutions through business, functional and technical expertise
  • System integration testing, validating that the desired data is transferred and loaded to the next step in workflow
  • Participate in project requirement planning, test planning, writing test cases/scripts and test execution
  • I work with multiple programs/systems that include intranet/internet web sites that are built using XML, HTML, .NET, and JavaScript along with local software applications that are built using PL/SQL and Java coding
  • Extensive experience with software quality assurance automated processes and methodologies including automated test scripts and use cases with tools such as Quality Center, Quick Test Pro and Selenium IDE
  • Experience with writing complex SQL scripts to query multiple platform databases using TOAD and SQL Developer along with experience using Unix commands.

Agent Bank Relationship Manager

First Data
10.1999 - 03.2007
  • Serve as primary contact for assigned clients and liaison/communication channel between internal departments to ensure delivery of optimal service, client satisfaction, and retention
  • Responsible for identifying major trends or issues and assuming responsibility for resolution or escalation
  • Act as a consultant for clients, developing the relationship at a senior level and driving the partnership strategy
  • Maintain maximum profitability levels for each assigned account and coordinate the implementation of all client’s related process changes
  • Stay abreast of all company’s products, services, and procedures and communicate any changes and implement latest programs through a variety of training mediums.

Education

Master of Business Administration - Business Administration And Management

ITT Technical Institute
Cordova, TN

Bachelor of Applied Science Degree - Electrical, Electronics And Communications Engineering

ITT Technical Institute
Cordova, TN

Skills

  • QA Engineering: Testing Methods, Testing Types, Testing Levels, Test Design Techniques
  • Test Artifacts: Requirements, Test Strategies, Test Plans, Test Cases, Checklists
  • Desktop, Mobile-Web, Mobile Application, Webservice and API Testing
  • Testing/Validation Tools: JMeter, Postman, SoapUI, Oracle, Cassandra, PostgreSQL, Google BigQuery, Charles Proxy, Unix commands, Jira
  • Problem Solving and Root Cause Analysis
  • Programming Languages: Java, JavaScript, HTML/CSS, JSON, XML, SQL
  • Experience with: Git, SVN, Maven, Eclipse, IntelliJ, Jenkins, Bitbucket, CI/CD
  • Dev Methodologies: Kanban, Agile, Waterfall, Timebox, FDD, BDD
  • Industry-specific Regulations
  • Performance Metrics

Timeline

Manager of Quality Assurance

ActiveWorx
01.2022 - 11.2023

Software Test Engineer- Data Analytics

Overstock.com
12.2019 - 01.2022

Blockchain Test Engineer- Smart Contracts

tZERO
08.2018 - 12.2019

Software Test Analyst- User Experience

Overstock.com
04.2013 - 08.2018

Qa Analyst- Reporting

Sedgwick CMS
08.2012 - 04.2013

Sr. Quality Assurance Analyst- Merchant Boarding Software

First Data
03.2007 - 08.2012

Agent Bank Relationship Manager

First Data
10.1999 - 03.2007

Master of Business Administration - Business Administration And Management

ITT Technical Institute

Bachelor of Applied Science Degree - Electrical, Electronics And Communications Engineering

ITT Technical Institute

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