Gardening, Reading Learning
James Hanks
Retail
Roseville,CA
Summary
Approached each day and unique challenges with enthusiasm, patience, and humor. Energetic keyholder with history of promoting positivity and program engagement. Work effectively within teams to develop creative ideas and solutions to complex issues. Reliable employee seeking Retail/Assistant management position. Offering excellent communication and good judgment.
Overview
4
4
years of professional experience
Work History
Senior Guest Advisor (SGA)
GameStop
Lincoln, CA
10.2015 - 11.2019
- Anticipated guests' needs, responded promptly and courteously and acknowledged each guest during busiest of times.
- Resolved guest complaints and followed up to confirm guest satisfaction with solution.
- Operated and proficiently navigated computer hardware and software applications and performed accurate data entry to optimize guest services.
- Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.
Education
GED -
Auburn Adult School
Auburn, CA 07.2011 - 08.2011
Skills
Training and Development
Attention to Detail
Flexible and Adaptable
Accomplishments
- Supervised team of 4 staff members.
Interests
Timeline
Senior Guest Advisor (SGA)
GameStop
10.2015 - 11.2019
GED -
Auburn Adult School
07.2011 - 08.2011