James Hanly
Sunbury,OH
Summary
Dynamic Shipping Manager at Jax Wax Car Care Products with proven expertise in warehouse operations and team leadership. Enhanced efficiency through process improvements, reducing order errors significantly. Skilled in verbal communication and adept at fostering relationships with shipping partners, ensuring timely and accurate order fulfillment. Committed to operational excellence and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Shipping Manager
Jax Wax Car Care Products
Columbus, OH
03.2023 - Current
- Managed inventory levels, ensuring accurate stock availability for order fulfillment.
- Implemented process improvements for shipping operations, enhancing overall efficiency.
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated international shipments by researching customs regulations and preparing necessary documentation.
- Determined most cost-effective procedures and routes for shipments.
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Streamlined shipping processes by implementing efficient packing and tracking systems.
- Spearheaded process improvements that led to streamlined workflows, reducing average processing time per shipment.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Reviewed established business practices and improved processes to reduce expenses.
Military Police Officer Team Leader
United States Army Reserve
Columbus, OH
08.2019 - 08.2025
- Executed security patrols to uphold safety and compliance standards within military installations.
- Oversaw access control procedures, ensuring thorough verification of personnel and visitor credentials.
- Mentored junior officers on policy adherence, procedural compliance, and conflict resolution strategies.
- Spearheaded collaboration with team members to formulate strategic security plans for large-scale events.
- Established and enforced physical security protocols to safeguard assets and personnel.
- Facilitated training exercises that simulated real-world scenarios to improve response readiness among units.
- Executed rapid response to emergencies, demonstrating sound judgment under pressure.
- Oversaw base entry points to ensure continuous force protection through identification verification, vehicle inspections, and delivery confirmations.
- Executed anti-terrorism initiatives by identifying potential threats and implementing risk mitigation strategies.
- Facilitated training for new military police officers on established procedures and protocols to enhance unit readiness.
- Oversaw gate operations, managing traffic flow and addressing emergencies on base.
- Delivered security support for high-profile events, ensuring safety of all attendees, including high-ranking officials and dignitaries.
- Streamlined documentation and organization of security information with precision and efficiency.
- Ensured complete accountability for assigned equipment valued over $amount.
- Implemented secure storage protocols for weapons, ammunition, and explosives to mitigate risks of theft and accidents.
- Implemented security protocols to secure restricted areas and enforce access limitations for civilians and military personnel.
- Facilitated command staff with comprehensive reports and data analysis to enhance decision-making in security operations.
- Cultivated and sustained collaborative relationships with local, state, and federal law enforcement agencies.
- Conducted search and seizure operations in full compliance with legal standards and regulations.
- Executed emergency response security measures to mitigate hazards and ensure safety.
- Oversaw traffic control operations to optimize vehicle flow and minimize congestion on base.
- Executed crowd control strategies during large-scale events to ensure attendee safety and maintain order.
- Enhanced security protocols at military installations through regular patrols and surveillance monitoring.
- Operated surveillance equipment to ensure security of personnel and property.
- Cultivated situational awareness during emergencies by facilitating effective communication with officers and command staff.
- Executed diligent patrol routines to enhance safety and security of military installations.
- Enforced military laws and regulations to uphold order and discipline within the base.
- Engaged in continuous training for firearms proficiency, defensive driving, and arrest techniques.
- Oversaw crowded public areas and events to enhance safety and minimize risks.
- Inspected vehicle equipment to ensure optimal functionality before operation.
- Cultivated strong relationships with citizens through effective communication and interpersonal skills.
- Led team in executing security operations, ensuring safety protocols were upheld during high-pressure situations.
- Coordinated training programs for new recruits, enhancing readiness and operational effectiveness within the unit.
Food Runner
Highland Lakes Country Club
Westerville, OH
05.2015 - 11.2019
- Delivered food orders promptly to designated tables, ensuring customer satisfaction and efficiency.
- Collaborated with kitchen staff to streamline order delivery and minimize wait times.
- Maintained cleanliness of service areas, adhering to health and safety standards consistently.
- Assisted servers by replenishing supplies and preparing dining areas for upcoming guests.
Education
High School Diploma -
Big Walnut Highschool
Sunbury, OHSkills
- Team leadership
- Verbal and written communication
- Interactive communication skills
- Warehouse operations
- Security operations
Timeline
Shipping Manager
Jax Wax Car Care Products
03.2023 - Current
Military Police Officer Team Leader
United States Army Reserve
08.2019 - 08.2025
Food Runner
Highland Lakes Country Club
05.2015 - 11.2019
High School Diploma -
Big Walnut Highschool