James Harkness
Denver,CO
Summary
Highly motivated professional with a history of working with B2B solutions in the tech industry. Effective at independently planning and managing diverse business relationships. Proficient in time management with disciplined execution strategy. Excellent communicator with an aptitude for identifying issues and structuring solutions to meet efficient resolutions.
Overview
2
2
years of professional experience
Work History
Team Lead- Enterprise Development
Dynatrace
Denver, Colorado
07.2023 - Current
- Developed sales plans, goals, strategies, and objectives to achieve team goals and revenue objectives.
- Offer assistance to NORAM sales development representatives
- Lead team trainings on new outreach methods
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
- Identified potential new customers through research of industry trends and competitive analysis.
- $250,000 in closed-won opportunities
Senior Sales Representative
Dynatrace
Denver , CO
04.2023 - 07.2023
- Promoted to leadership position in recognition of strong work ethic and qualified opportunity production
- Attended various networking events to identify sales opportunities and build relationships.
- Prepared sales presentations or proposals to explain product specifications or applications.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Quota Attainment: 190%
Sales Development Representative
Dynatrace
Denver, CO
03.2022 - 04.2023
- First Denver SDR- helped hire and build out the Denver SDR team
- FY23 Quota Attainment: 200%
- Supporting 3-4 Enterprise Account Executives, responsible for SLED (state & local governments), Retail, and Fortune 100 companies in Wisconsin, Michigan, Illinois, Washington, Oregon, and Indiana.
- Generated new prospects and nurtured existing prospects through outbound phone calls and emails.
- Leveraged CRM to maintain activity, contact and account information of customers and prospects.
- Conducted discovery with prospects to evaluate pain points.
Education
Bachelor of Science - Business Administration And Management
Colorado State University
Fort Collins, CO12.2021
Skills
- Project planning and scheduling
- Complex problem solving
- Superior time management
- Customer relations
- Communication skills
- Brand awareness
- B2B and B2C sales
- Lead generation
- Strategy development
- Team Recruiting and Onboarding
- New Hire Onboarding
- Enterprise Sales
- Conflict Resolution
- Supervision & Leadership
- Customized outreach
- Cold Calling
- Active listening & Adaptability
- Relationship Building
- Data Analytics
- Team Management
Timeline
Team Lead- Enterprise Development
Dynatrace
07.2023 - Current
Senior Sales Representative
Dynatrace
04.2023 - 07.2023
Sales Development Representative
Dynatrace
03.2022 - 04.2023
Bachelor of Science - Business Administration And Management
Colorado State University
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