James Harris
Johnson City,TN
Summary
Offering strong foundation in leadership and communication, with solid understanding of operational procedures and safety standards. Brings ability to quickly learn new systems and techniques, coupled with skills in project coordination and team management. Ready to use and develop organizational and supervisory skills in any role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Field Supervisor/Data Center Operations Manager
Thompson Consulting Services
Bristol, VA
11.2024 - 04.2025
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
- Investigated issues and developed effective solutions.
Assembly Worker
KPS Global
Piney Flats, TN
08.2024 - 10.2024
- Followed detailed assembly instructions, processes, and procedures.
- Completed assigned tasks quickly to decrease production time.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
- Increased overall productivity with attention to detail, ensuring precise alignment of components during assembly process.
- Visually inspected devices for defects and placed defective items into reject bin.
Fraud Specialist
Advanced Call Center Technologies LLC
Johnson City, TN
04.2024 - 07.2024
- Improved customer trust by promptly addressing and resolving reported instances of fraud.
- Conducted thorough investigations into suspected fraudulent activities, resulting in timely resolution of cases.
- Reduced instances of fraud by implementing comprehensive detection and prevention strategies.
- Maintained detailed records of all detected fraud incidents for future reference and analysis.
- Initiated feedback loop for fraud alerts, refining detection methods over time.
- Advised senior management on fraud risk management strategies, influencing company-wide policies.
Education
High School Diploma -
Dobyns-Bennett High School
Kingsport, TN06-2004
Skills
- Field operations
- Schedule coordination
- Task delegation
- Operations planning
- Quality control
- Technical expertise
- Safety and hazard management
- Decision-making
- Customer relations
- OSHA compliance
Certification
- Hazwoper 40 Hour Certification Course
- National CPR Foundation Certification
Timeline
Field Supervisor/Data Center Operations Manager
Thompson Consulting Services
11.2024 - 04.2025
Assembly Worker
KPS Global
08.2024 - 10.2024
Fraud Specialist
Advanced Call Center Technologies LLC
04.2024 - 07.2024
High School Diploma -
Dobyns-Bennett High School