Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

James Heard

Lehigh Acres,FL
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

21
years of professional experience

Work History

Shell Point Retirement Community

Registered Nurse
07.2018 - Current

Job overview

  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Managed care from admission to discharge.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Educated family members and caregivers on patient care instructions.

Shell Point Retirement Community

Medical Assistant
09.2011 - 07.2018

Job overview

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.

Army

Petroleum Supply Specialist
10.2002 - 10.2005

Job overview

  • Tested fuel products and handled hazardous materials.
  • Handled and transported fuel to vehicles and aircraft.
  • Supervised reception, storage and shipping of fuel.
  • Inspected equipment, performed basic repairs and conducted scheduled maintenance actions.
  • Regulated variables such as temperature and pressure to maintain optimal flow.
  • Assembled refueling systems and equipment and performed quality assurance.

Education

Rasmussen College - Topeka
, Topeka, KS

Bachelor of Science from Nursing
07.2022

University Overview

  • 3.8 GPA
  • cum laude graduate


Skills

  • Wound Care
  • Precepting
  • Vaccine Administration
  • Care Planning
  • Infection Control Measures
  • Unit Administration
  • Coordination
  • Supply Management
  • Patient Education
  • Medication and IV Administration
  • Direct Patient Care
  • Patient Assessments
  • IV Drug Therapy Management
  • EMR Systems
  • Patient and Family Advocacy
  • Staff Supervision
  • Removing Sutures
  • Patient Care Planning
Availability
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Timeline

Registered Nurse

Shell Point Retirement Community
07.2018 - Current

Medical Assistant

Shell Point Retirement Community
09.2011 - 07.2018

Petroleum Supply Specialist

Army
10.2002 - 10.2005

Rasmussen College - Topeka

Bachelor of Science from Nursing
James Heard