James Heffner
Walker
Summary
Dedicated automotive care professional recognized for a commitment to excellence and delivering pristine results in vehicle cleaning and maintenance. Possesses extensive experience in logistics and yard operations, showcasing proficiency in equipment operation, package handling, and efficient workflow management. A collaborative team player with a proven ability to adapt to shifting priorities while consistently meeting operational goals. Known for reliability, strong problem-solving skills, and effective communication, thriving in high-pressure environments to contribute to overall team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Car Detailer
Sky Automall
09.2025 - Current
- Performed comprehensive interior and exterior detailing on various vehicle models to restore appearance.
- Operated advanced cleaning equipment and tools, ensuring optimal performance and safety standards.
- Trained new team members on detailing techniques and equipment usage to enhance workflow efficiency.
- Developed customized cleaning plans based on individual client needs, improving customer satisfaction rates.
- Streamlined inventory management for cleaning supplies, reducing waste and maintaining supply levels efficiently.
- Conducted quality inspections of completed work to ensure adherence to high standards of excellence.
- Collaborated with service department to coordinate scheduling, enhancing operational efficiency across departments.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
Host
Texas Roadhouse
06.2025 - 09.2025
- Greeted and seated guests, ensuring exceptional first impressions.
- Managed waitlists and reservations, optimizing guest flow during peak hours.
- Coordinated with kitchen and service staff to streamline operations and enhance service delivery.
- Trained new hosts on procedures and customer service standards, fostering a collaborative environment.buss
- Ensured cleanliness and organization of dining areas, enhancing guest experience.
- Assisted servers by promptly clearing tables and resetting for new guests.
Package Handler
UPS-West Springfield
08.2018 - 05.2025
- Sorted packages accurately based on destination and delivery schedules
- Operated material handling equipment to ensure efficient package processing
- Operated yard trucks to transport containers between loading docks and storage areas.
- Coordinated schedules for container movements to optimize workflow efficiency.
- Conducted pre-trip inspections on equipment to ensure safety compliance.
Education
High school diploma -
Sabis International Charter School
Springfield, MA06.2017
Skills
- Customer service
- Automotive detailing
- Interior and exterior cleaning
- Team collaboration
- Warehouse safety
- Package unloading
- Trailer maneuvering
- Shipping and receiving
- Maintaining safety
- Completing repairs
- Multitasking proficiency
- Effective time management
Certification
Driver's License
Timeline
Car Detailer
Sky Automall
09.2025 - Current
Host
Texas Roadhouse
06.2025 - 09.2025
Package Handler
UPS-West Springfield
08.2018 - 05.2025
High school diploma -
Sabis International Charter School