Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Helman

Joppa,MD

Summary

Results-oriented professional with a diverse background in team leadership and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Fulfillment Expert (Captain)

Target
06.2021 - Current
  • Led a team in efficient order processing and timely shipment of products.
  • Managed inventory levels, ensuring accurate stock levels.
  • Enforced safety protocols and quality control measures.
  • Utilized technology for order tracking and performance analysis.

Skills:

  • Leadership and team management
  • Logistics and order fulfillment
  • Inventory management
  • Technology proficiency
  • Problem-solving

Previous Positions:

Style Team member, General Merchandise Expert

Associate

Panera Bread
06.2019 - 04.2021


  • Provided excellent customer service by taking orders and addressing inquiries.
  • Assembled and prepared food orders with precision and efficiency.
  • Processed customer payments, ensuring accurate transactions.
  • Maintained a clean and organized work area, following food safety guidelines.
  • Collaborated with team members to ensure smooth operations.

Insider

Vocelli Pizza
07.2014 - 03.2019
  • Food preparation and assembly
  • Oven operation and temperature management
  • Attention to detail in topping application
  • Adherence to food safety and sanitation standards
  • Team collaboration in a fast-paced environment

Education

Bachelor of Science - Cybersecurity Technology

University O Maryland Global Campus
Adelphi, MD
05.2025

Associate of Applied Science - Information Assurance And Cybersecurity

Harford Community College
Bel Air, MD
05.2019

Skills

  • Team Leadership
  • Time Management
  • Shipping Coordination
  • Analytical Thinking
  • Attention to Detail
  • Performance Metrics

Certification

ISC2 - Certified In Cybersecurity

CompTIA ITF+


Currently enrolled in classes to take:

GFACT

GSEC

GCIH

Timeline

Fulfillment Expert (Captain)

Target
06.2021 - Current

Associate

Panera Bread
06.2019 - 04.2021

Insider

Vocelli Pizza
07.2014 - 03.2019

Bachelor of Science - Cybersecurity Technology

University O Maryland Global Campus

Associate of Applied Science - Information Assurance And Cybersecurity

Harford Community College
James Helman